Honest Online Casinos in UK 2021

UK Casinos: Trusted, Safe & Secure

If you’re new to the world of online gambling, then you might feel a bit lost when it comes to finding a trusted online casino. The range of options is massive now, with new online casinos and other operators springing up all the time. Most sports bookies will also offer you the chance to play in the casino section, and even some bingo sites are now opening up casino sections too. The choices seem endless!

But it is important that you find a trusted online casino at which to play. Internet security has never been more important than it is now, and the potential for scams and other cons online is huge. In this article, we’ll outline the things you need to watch out for in your search for the most secure online casino you can find.

Finding a Trusted Online Casino: Key Points

  • Check the licence as a matter of priority
  • Look at the software providers and quality of games
  • Make sure there are fair bonuses
  • Trustworthy sites have good customer service options

How to Find a UK Secure Online Casino: 4 Factors to Check

When you’re looking for a secure online casino site there are a number of things that you should be checking. These are not tricky or obscure things to check, and a trusted online casino should display information about all of these factors openly and honestly. If an online casino seems like it is hiding things, particularly when it comes to the terms and conditions of using the site, you should always be very wary indeed.

Let’s take a closer look now at some of the aspects that can help you establish whether your chosen operator can be considered a trusted online casino or not.

Check the Casino’s Licensing Arrangements

One of the most important things to check when you are seeking out an honest online casino in UK is the licensing arrangements. Every online casino should carry a licence from at least one of the world’s reputable gambling regulatory authorities.

A trusted online casino site will always display its licensing arrangements openly on its website. You can usually find details about the site’s licence down at the bottom of the home page. That is where most of the big hitters in the online betting and casino industry display their licences. Trusted operators want their potential customers to feel reassured that they are safe and secure to use, so will always display licensing credentials openly.

Some bodies are more trustworthy when it comes to licensing than others. In general terms, if you are playing at an online casino in the UK it should hold a licence from the UK Gambling Commission. The UKGC is one of the world’s strictest gambling regulatory bodies. Every operator that holds a licence from the UKGC is regularly audited for the fairness and transparency of its games. A UKGC licence is pretty much the closest you’ll come to an absolute guarantee of fairness.

Another well respected body is the Malta Gaming Authority. Many online casino companies have their main offices on the island of Malta in the Mediterranean and, as a result, many hold licences from the MGA. Some very reputable casinos will carry licences from both the UKGC and the MGA, and you can usually consider these very trustworthy indeed.

Other licensing bodies can also be found. You may see some operators holding licences from bodies in the Channel Islands or in Curacao. If these companies do not also hold licences from the UKGC and MGA then UK punters should tread very carefully indeed.

Software Developers Should be Quality and Licensed

If you want to find a UK secure online casino then you should make a point of checking the software that they use. High-quality, honest casinos will feature game’s from properly licensed and respected industry brand names, such as Pragmatic Play, Net Entertainment or Microgaming. These companies should also hold licences from bodies such as the UKGC and MGA. You can check the licensing arrangements of software developers at their own websites.

Some developers are not licensed by bodies like the UKGC and MGA, but hold licences from countries like Curacao instead. If a developer does not hold a licence from the UKGC and you are resident in Britain or Northern Ireland, then it is good idea to steer clear of them. A good honest online casino in UK will also feature games from more than one developer. This increases choice for you as a customer and also helps to reassure you about the honesty of other developers.

Make Sure They Offer Fair Bonuses

A big part of finding an honest online casino in UK is to look at their promotional offers. The generosity of bonuses will often give you a good idea about how a casino operates. Large, well-trusted casinos will always provide new customers with bonuses that are generous and have fair terms and conditions. A really important thing to check with bonuses is the wagering requirements. These should never be so restrictive that there is little to no chance of you ever turning your bonus and its associated winnings into cash.

You should also have the opportunity to turn down bonuses if you feel that they do not suit you. Any casino that tries to compel you to accept a bonus you do not want to accept should not be trusted. Any honest online casino in UK will never force a customer to accept a bonus. You should see this stated in the terms and conditions of the bonus.

As with any other aspect of their service, a safe and secure online casino will be completely honest and transparent about the terms and conditions attached to each of their bonuses. They should also be willing to answer any of the questions about the bonus that you direct to their customer service team. Any kind of obfuscation or attempt to confuse you should be treated with mistrust.

Customer Service and Transparency

The most trusted online casino you can find will also have a good attitude towards its customers. A UK secure online casino will always have a customer service team on hand to help you with any queries or complaints that you may have. Ideally, a UK secure online casino will have a customer service team who are available 24 hours a day, seven days a week, all year round. That isn’t always possible, of course, but a trustworthy casino should have a team available for many more hours than conventional office hours.

A really good casino will have a telephone number available 24 hours a day. If they do not offer this then live chat is often a good substitute. Many queries can be resolved simply and quickly over live chat. A UK secure online casino should have no issue with being able to answer your questions over live chat. A casino that does not have a live chat facility is not prioritising the needs of its customers and should be treated with wariness.

In the absence of a live chat function, there should at least be an email address where you can contact the company. Many online casinos will have a contact form that you can use for this. An honest online casino in UK should always at the very least offer you the chance to contact them via email.

Basically, the less open a casino is the less you should trust them. A trusted online casino will always be open and honest about its terms and conditions, and also look to resolve customer complaints and issues as speedily as possible. Having an accessible and readily available customer service team is a big part of this.

Check out Betting.co.uk’s Other Online Casino Guides

Now that you have a good idea about how to find an honest online casino in UK you might want to check out some of the other gambling guides we feature here at Betting.co.uk. You can find out how to discover the best slot game for you, as well as how to find great live casino sites. You can also find a host of great content about sports betting. Come back here soon!


As you can see, it is important to be careful and thorough when you are on the hunt for a UK secure online casino. Falling victim to scams or cons is not something to which any punter wants to happen to them. The most important thing to check is the operator’s licensing arrangements , as this can be classed as a hallmark of quality. Checking the transparency of an operator via their customer service provision is also important.  The fairness of bonus offers and the quality of gaming software used are also good indicators as to whether an operator can be considered a top trusted online casino.

You can also read our casino and bookmaker reviews here at Betting.co.uk if you need any further assistance with your search. Our reviews will give you a good all-round picture of what the best online casinos can offer.

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