A review of Degiro found that they don’t offer specific deals for their new customers. Instead, they focus on not just a new customer experience, but a great customer experience for all of their investors. They do this by using a simple online structure to register customers and then provide support via their ‘Investors Academy’, a help hub where newcomers can learn more about the investment experience and how Degiro can enhance that.
New customers can register online with Degiro by clicking the yellow ‘Open an Account’ button that can be found on the home page. This will take you to the short registration form, where you’ll need to add an email address, username and password. Email verification is then sent to your account to complete your registration. The easy and tech-driven registration is completed via a mobile app. When prompted, you download the Degiro app from the web link and then add your identification documents and provide your international banking number. These are used to prevent cybercrime, and can take a couple of days to verify. Once completed, you’re ready to trade.
One of the most pleasant aspects of the Degiro website is its usability. The design is clean and fresh, with a blue and white colour scheme that makes finding information a breeze. At the top of the page, you’ll find all the information you’ll need to know. A login section can be found on the right, whereas the top header allows you to scrutinise the platform, read Degiro’s fees (some of the lowest in Europe), and also learn about the markets offered on the Degiro site and app.
While Degiro trades in many different asset classes, cryptocurrency is not one of them. As such, you’ll need a separate broker if you intend to trade cryptos such as Bitcoin or Ethereum. One option in this regard is Plus500 who offer CFD trading on a number of cryptocurrencies or take a look at our Etoro review UK for a provider who’s practice account is very easy to use.
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Degiro offers five different account types to their traders, depending on their level of expertise and the type of trading they prefer. Inactivity fees are charged on all accounts.
The basic account allows trading on shares, bonds, investment funds, trade leveraged products and warrants while benefiting from Degiro’s low fees. There are some restrictions to the basic account, namely, those looking to buy on margin won’t be able to and going short is not allowed. Basic account customers also cannot trade options or futures.
A custody account has similar restrictions to a basic account, but there are also restrictions on leveraged products and warrants. Securities from a custody account are held separately to the usual lending pool and are not used for third party loans. As such, there are account restrictions such as no free dividend and coupon processing or real-time prices on Euronext exchanges, but fees remain low.
Active, Trader and Day Trader:
Active accounts have none of the above restrictions, giving more flexibility when trading. In addition, you are also able to buy with up to 50% of your margin should you want to do so.
A trader account is similar to an active account, but benefits from allowing the user up to 100% of your available margin.
The most liquid of all trading accounts, the day trader account has all the benefits of the above accounts, but instead of allowing you up to 100% of your available margin, you can also apply for an amount higher than that if you so wish. Whether you will be accepted for a larger margin depends on a lot of factors, including your creditworthiness and trading experience.
A review of Degiro fees found some of the lowest in Europe, comparing favourably to the likes of Plus500 and eToro. You’ll be required to pay just £1.75 + 0.014% per trade completed in the UK, with a cap of just £5 per trade. There are no restrictions on how many trades you can complete per month, which is different from the setup of CMC Markets, which have different trading tariffs depending on the number of trades completed.
Other fees include a 2.50 euro fee per year to cover trades that are not from the UK Stock Exchange, a reasonable connectivity fee to allow you access to numerous other markets.
Custody accounts, as mentioned above, have a different fee tariff. For UK customers this currently stands at 1 euro + 3% of the dividend.
You’ll also find other trading charges depending on the exchange used. Most trades using European exchanges are charged at 4 euros with 0.05% per trade, for example, and Australia, Japan, Hong Kong and Singapore are charged 10 euros + 0.06%.
Is there a Degiro demo account? Next up in our Degiro review for UK customers are the trading platforms on offer at the Dutch broker. There are a couple of topics to mention here, the first is all about the Degiro online trading platform and the second is how it can be accessed.
Firstly, it’s worth pointing out that there is no demo account available at Degiro. While we’d usually view this as a negative – using a demo account DOES allow you to learn the platform quickly – in this case, we can understand why. The Degiro online trading platform is simple to use. There’s no need for a demo account because whether you’re accessing it online or via mobile it’s intuitive layout means you don’t need a run through first.
The trading platform is popular online. Degiro has spent time making sure their website is as equally striking and navigable on a mobile device as it is on a desktop. But for those reading the Degiro review UK hoping for an app, we won’t disappoint. Degiro’s trading platform can also be accessed on the go using an app downloaded from their website. We downloaded it ourselves and was pleased to know it only took a few seconds to get setup. No need to miss out on an upcoming trade deal.
Oooh, we’re bringing on the big questions now – ‘Is Degiro Safe?’ Those are the words on everyone’s lips. We’re pleased to say, yes, we believe so! All Degiro financial transactions are kept secure using SSL encryption, the kind they use on some of the biggest, most data-intense sites. As a trader, you can also ensure that your account stays safe by protecting your personal information. Don’t allow anyone else to access your financial trading account, and don’t forget to add 2FA security to your account to keep pesky cash predators at bay.
When making a deposit on Degiro’s online trading platform, you can do so in the following ways:
While this may be disappointing for those who have placed deposits on financial trading platforms using card or e-wallet payments, Degiro aims to keep your data and their transactions safe and secure. To do this, they require bank transfers from a registered account that they have verified. It’s just another way of them keeping their customers and their platform safe. There are no fees charged for making a deposit with Degiro, and no fees are charged for withdrawals either. Is Degiro safe? With their simple and effective payment transfers, they aim to be so.
Degiro has done everything so well so far, so let’s see how they do for customer service. Is Degiro a legit customer service machine? Our sources say yes! The first thing we found with the Degiro website was how they cater towards empowering the customer. There is a large amount of information on their website aimed at educating traders on their chosen field. A lot of this is found under the ‘Knowledge’ tab, but more help can also be found under the – you guessed it – ‘Help’ tab, too. This section is one of the most detailed and informative website FAQs we’ve ever seen. Not only will you find information on the most commonly asked questions such as ‘How do I make a deposit?’ and ‘What type of profiles does Degiro offer?’ but this is added alongside detailed information on products such as Morgan Stanley’s liquidity funds and the investment portfolio risk standards. All in all, this is the most transparent financial website we’ve seen.
If, however, you can’t find the answer to a question you have burning away inside you, contact the Degiro customer service team. Being based in the Netherlands, the team can communicate with customers in a range of languages, including German and English any time between 7:00 am and 9:00 pm. You can also get in touch via email or send your orders to the order desk at their dedicated email address.
A review of Degiro’s international regulations brings up an interesting point. One of the most important aspects of any review is whether the broker can be trusted. With Degiro, this is never in doubt. You see, aside from adhering to their own terms and conditions, Degiro also works with international financial regulators to ensure they adhere to the terms and conditions of the operating company. In the UK, the regulator Degiro works with is the Financial Conduct Authority to ensure that they operate legally here. All businesses that are registered with the FCA are required to provide deposit insurance on money held on a UK resident’s behalf. This covers up to £85,000 of funds against the event of Degiro going bankrupt. This should offer peace of mind for the average trader, but you may need to take additional security measures if you are planning on trading more than this.
It is also worth pointing out again that if you are worried about the added risks of financial trading, you can opt for a custody account that keeps your finances separate from the usual loan pool.
Degiro has a mission. Their mission is to provide their users with added value, while providing financial services that are recognised worldwide for their greatness and customisation. It’s a mammoth of a task, and one which it seems Degiro is not taking lightly.
They were created in 2013. Since then, Degiro has won 66 awards including Best Stockbroker, Best Customer Service and Fairest Online Broker throughout Europe. Countries such as Germany, the Netherlands and the UK have awarded them for their hard work. In Spain, they have won Best Stockbroker multiple years in a row. Congratulations like this don’t just happen overnight. But when we delve deeper into Degiro’s website, we understand why they have earned so many accolades.
There’s something a little different about Degiro. Something that feels a little more wholesome and trustworthy than the average financial broker, and that’s as much down to their transparent content as it is their great customer service background and strict regulations that see them registered with the Chamber of Commerce in Amsterdam. When people ask us ‘Is Degiro Safe?’ there is no fear in our mind that they are, even though their existence has been short.
For the future, we’d like to see them take on a larger number of payment methods. Only then will they be able to compete with the big industry names of Plus500, eToro and CMC Markets. This can allow them to expand and attract new customers, although we’re sure that to do so, they’d have to further invest in the tech that they’ve used to build a modern mobile and online brand.