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BetOnline review: Is it scam? Is it legal? Warning: Blacklisted

BetOnline Bonus Code

In this BetOnline review, we will examine any BetOnline no deposit bonus available and show you why getting an 888Sport bonus could work out to be better than any BetOnline bonus code!

BetOnline is a veteran online gaming website that has had some major ups and downs since its conception. The privately-owned company was actually founded in the early ‘90s and was known for its popular discounted line betting service, Best Line Sports. The business then relocated from Costa Rica to Panama City and the website rebranded itself in 2004, after acquiring the domain name and moving to

Pro and Con
  • A large number of enticing bonus offers
  • Competitive odds
  • A wide range of payment options
  • Confirmed malfeasance by BetOnline Poker in the past
  • Many complaints about customer support.

Bonus Offers

The first section in this BetOnline review is regarding any bonus offers or free bets available on the website. BetOnline is unique in the fact that it has a huge range of promotions for both new and existing customers, most of which require a BetOnline promo code or BetOnline bonus code.

Unfortunately, only players from the US and Canada qualify for many of the advertised promotions – including their Cryptocurrency deposit bonuses and their 25% sports reload bonus – so in this BetOnline review we will touch upon three of the deposit bonus offers that UK customers qualify for (though there are many other promotions on the website). Here’s a brief account of each, as well as the BetOnline bonus codes required:

  • 50% WELCOME BONUS: 50% deposit bonus up to £1000, using BetOnline promo code BOL1000. The minimum eligible deposit is £55, and the rollover requirement is 10x.
  • £3000 CASINO BONUS: 100% deposit bonus up to £1000 on your first three deposits, using BetOnline bonus code BOLCASINO. The minimum deposit is £25, and the deposit plus bonus amount is subject to a 30x wagering requirement.
  • 100% POKER WELCOME BONUS: 100% deposit bonus up to £1000, using BetOnline promo code NEWBOL. The minimum deposit is £50, and every time you earn £50 in rake, £5 of your bonus amount will be released.

If the wagering requirements or other criteria are not met within 30 days of the initial bonus redemption, any remaining bonus funds and associated winnings will be forfeited. And whatever you do, don’t forget to use any relevant BetOnline promo code or BetOnline bonus code if one is advertised.

For competitive deposit bonus offers from BetOnline’s competitors, check our BetClic review or MyBookie reviews.

Usability, Look & Feel

The second part of our BetOnline review is concerning the usability, look and feel of the operator’s desktop and mobile sites.

As seen in our Fun88 reviews and Pots of Luck reviews, we like to make sure that betting sites are simple and easy to use. The brand new BetOnline website (which is currently being beta tested) is straightforward and easy to navigate around, with a simple and attractive red, white and black theme. You can find everything you need on this all-round gaming website using the navigation bar at the top of the page. The options are: Sports, Live Betting, Casino, Poker, eSports, Racebook, Contests & Promos.

BetOnline also has an equally aesthetic mobile app (, though this only covers sports betting and not casino games or other betting opportunities. There is a dedicated free bet offer for the mobile app – all you need to do is make a first bet of up to £50, and if it loses you will be reimbursed. There is no BetOnline promo code or BetOnline bonus code required, though you should always check the terms and conditions first.


Thirdly in our BetOnline review, we will go through the online betting website’s accepted payment methods. There are a wide variety of options here, including a number of cryptocurrencies – a relative advantage over many of BetOnline’s competitors. Strangely, there are different maximum withdrawal limits depending on which review you read, but according to the BetOnline website, these are the minimum – maximum deposit / withdrawal limits for their main payment methods:

  • Visa / Mastercard: £50-2500 / no withdrawal.
  • Bitcoin / Litecoin / Ethereum: £20-100,000 / £20-15,000.
  • Skrill / Neteller: £10-no max. / £25-9900.
  • Wire Transfer: £1000-no max. / £500-15,000.

All transactions are in US Dollars. The processing time for most options is within 48 hours, though bank wire withdrawals can take up to 15 days. Some withdrawal options have fees, and the maximum withdrawal limits for certain methods are per day and per week – so be sure to check first.

Customer Service

We will now delve into the operator’s various customer support options in this BetOnline review. There is a 24/7-365 live chat function available, which is expected when you consider that the live chat function is a staple of contemporary online betting websites. There is also a phone support service (which isn’t so common these days), as well as dedicated email addresses (listed below) – a unique feature which should offer more tailored responses in less time.

However, it is widely reported that the customer support staff is uninformed, meaning players are often forced to speak to multiple representatives before their issues are finally resolved. If you require an excellent customer support staff, be sure to read our Intertops review.

License & Security

Next in our BetOnline review, we will discuss the answer to the question ‘is BetOnline legit?’

BetOnline is licensed and regulated by the Republic of Panama. It is widely known that it is relatively easy to obtain a license in this jurisdiction; plus there is actually no authority to turn to or official process to follow if there are any disputes with an operator that is licensed in Panama.

You must also bear in mind that BetOnline became infamously known as a disreputable online gaming site around 2011, when it first introduced its poker product. There were a huge number of reports that BetOnline confiscated money from customers, including one instance of a customer who had $65,000 confiscated because they claimed he had cheated – yet they never provided any proof. There was also a case where a representative of BetOnline let slip that the staff knew their customer’s passwords and login numbers. When the customer who was told this questioned what was stopping BetOnline’s staff from running a VPN, logging into player accounts and stealing their money, the site’s representative simply replied ‘ha ha ok sir’.

This is obviously not acceptable behaviour, and it’s quite surprising that BetOnline managed to survive such scandals. There are multiple reports of BetOnline turning over a new leaf in recent years, yet the majority of online customer reviews call the operator out for being disreputable.

Rewards & Loyalty Program

For the next section in this BetOnline review we will briefly mention any rewards and loyalty programs that the site has to offer.

Although there is no specific loyalty program to speak of, there are many promotions that existing customers can take advantage of, including recurring rebate programs and a number of ongoing contests and challenges.

In each of the next sections we will go through three of the current contests: the current eSports International 10 Battle Pass Giveaway; the monthly £100,000 Casino Iron Man Contest; and the £40,000 Weekly Cash Race Leaderboard for poker.

At, we also bring you the latest online gambling affiliate programs.

BetOnline Sports Betting

Betting Markets

In the next three sections of our BetOnline review we will examine the operator’s products, starting with its sportsbook. But first for the eSports International Battle Pass promotion mentioned above. This promotion, which ends on July 28th, gives DOTA 2 fans a chance to earn a free TI10 Battle Pass by completing weekly missions. At the end of the month, the top 100 players will win one of the following:

  • 1-10: Level 100 Pass
  • 11-30: Level 50 Pass
  • 31-100: Level 1 Pass
  • 5x Draw Winners: 5x Level 100 Passes

A minimum bet of £10 applies on all missions. There is no BetOnline promo code or BetOnline bonus code required to enter.

Betting Markets

BetOnline offers an extensive sportsbook, including many of the most popular sports in the world, as well as eSports, horse racing and finances. Some of the sports you can bet on are football (European and American), baseball, basketball, boxing, cricket, darts, golf, hockey, rugby, snooker, tennis and the Olympics.

The bet types are as extensive as the sportsbook – for example, you can bet on a football player to have 5+ shots, 3+ shots on target, and to score one goal in a match. You can also bet on futures and prop bets on certain markets, including football, cycling, darts, F1, hockey, horse racing and rugby. This is considerably more futures betting options than the average online sportsbook.

BetOnline also covers an average range of eSports betting. You will find Call of Duty, DOTA 2, League of Legends, Rocket League, Starcraft 2, Valorant and World of Warcraft available. Some sites offer just one betting option on eSports, but on BetOnline you can find handicap, map betting, and more.

As for the operator’s racebook, you won’t be surprised to hear that once again there is a lot to choose from. BetOnline covers racing from across the globe, from the UK to South Africa to the USA. As an added bonus, there are also free handicapping tips and daily matchup betting options available.


BetOnline offers some of the top odds across the board when compared to the other online betting websites on the market. Although some of BetOnline’s competitors do offer slightly better odds on a few popular sports, such as baseball, basketball and tennis, this operator regularly provides the best odds on moneyline and spreads for Premier League football – a very important factor to take into account for UK customers. The sportsbook’s futures odds are equally competitive, and BetOnline also offers reduced juice betting on NHL.

Another benefit is that BetOnline also posts its lines significantly faster than most online gaming sites on the market. There are only one or two competitors that post their lines slightly faster, one of which is 5Dimes; an operator you can learn more about by taking a look at our 5Dimes review.

Live Betting & Streaming

You can reach the operator’s live betting portal via the navigation bar mentioned earlier. This is one area of the website that pales in comparison to its competitors, as even though there are a decent amount of options available, it isn’t quite as varied as the average online betting website.

There are a couple of useful features to make your betting experience more efficient, such as the multi-event tab, which means you can keep track of more than one game at a time, and their live betting calendar – ideal if you’re looking to plan for future games.


BetOnline’s minimum bet limit is £1, while the website’s maximum bet limits go as high as £25,000 for the more popular sports. The less popular sports usually have limits between £1000 and £3000. In terms of football, you can bet up to £10,000 on the World Cup but only £2000 on Serie A. These limits are ideal for both recreational bettors and middle-to-high stakes players, but if they are too low for your personal preference there is a possibility of increasing your wagering amounts by contacting BetOnline’s Player Services.

Product Summary & Conclusion

As mentioned, BetOnline goes further in-depth than most online bookmakers out there when it comes to sports you can bet on and bet types, especially for futures and prop bets. With such a huge range of betting options and an equally impressive array of bonus offers available for its sportsbook, this BetOnline review is giving said operator the highest possible marks for its sports product. Just be sure to check for a relevant BetOnline promo code or BetOnline bonus code if you are planning on taking advantage of any of the site’s promotions!

BetOnline Casino


To take part in the monthly £100,000 Casino Iron Man Contest mentioned earlier, you need to complete 5 days of casino play (each with a £1000 turnover) within a month to score a ticket into the random draw. You also receive an extra ticket for every additional 5 days of qualifying play. The random draw rewards 200 players each month, with a top prize of £10,000. Here is a full list of the prizes:

  • 1: £10,000
  • 2: £6000
  • 3: £4000
  • 4: £3000
  • 5-10: £2000
  • 11-50: £1000
  • 51-100: £250
  • 101-200: £125

You don’t need a BetOnline promo code or BetOnline bonus code for this, but you do need to opt-in.


BetOnline Casino, which has been active since 2009, has a decent selection of gaming options available. The software is provided by Rival Gaming and Betsoft, two of the industry’s top games suppliers. Betsoft, in particular, are known for their broad range of exceptional and stylish games, which tend to have a higher replay value than most of the other highly renowned designers. There are also some other developers that provide a few of the titles, like Concept Gaming, Fresh Deck Studios, Magma, Nucleus Gaming, Pariplay and Visionary iGaming.

However, UK players are usually accustomed to a greater variety of software developers and therefore games on their favourite online casinos, so our BetOnline review doesn’t regard this to be an adequate enough selection.

Game Portfolio

There are sections for slots, table games, specialty games, video Poker and the live casino (the latter of which will be discussed in greater detail in the next section). One click can take you from the lobby – which shows the site’s most popular games – straight to any of these sections, where you can find 19 regular slot games plus 37 3D slots, 13 table games plus 9 Blackjack variations, and 17 video poker games. Each section is organised into categories to help you easily find whichever betting opportunity you’re looking for.

The slots section, for example, is split into ‘New’, ‘Most Played’ and ‘All Slots’. Some of the slot games available on BetOnline include The Bees, Ghouls Gold, Heist (3D), It Came From Venus (3D), Monkey Money, Reel Outlaws, Rockstar (3D) & Wizards Castle.

With the table games, as well as the 9 variations of Blackjack (Blackjack, Multi-Hand Blackjack, American Blackjack, Pirate 21 and Pontoon, to name a few), there are also two Roulette wheels (the classic American and European versions), as well as Baccarat, Craps, and a number of casino-style Poker and card-based games. These include Caribbean Stud Poker, Pai Gow Poker, Red Dog Poker, Oasis Poker, Three Card Rummy and Top Card Trumps.

The video poker collection includes almost 20 machines, most of which are available in single-hand, multi-hand and pyramid formats. The specialty games include Keno variants, Scratch Cards, Spin 2 Win and Video Bingo.

Live Casino

BetOnline’s live casino options are provided by Fresh Deck Studios and Visionary iGaming, and include Baccarat, Blackjack, Roulette and Super 6 (a form of Baccarat with alternate rules). You are actually able to see the names and faces of the live dealers before you start to play, which may come as a slight comfort, especially to those who prefer a more personal touch.


BetOnline does provide a list of their casino wagering limits on their website. Here are some of them:

  • Blackjack: £1-500 per hand.
  • 21 Games: £1-250 per hand.
  • Baccarat: £1-250 per hand.
  • Craps: £1-100 per bet (table max of £1000).
  • Roulette: £1-250 per spin (max £250 outside wagers; max £50 inside wagers).
  • Video Poker: Changeable bet sizes available in the download casino.
  • Slots: Multiple denominations from 1p to £5 per spin.

And for the live casino games:

  • Live Blackjack: £5-£5000 per hand (99.5% return to player).
  • Live Blackjack (Bet Behind): £25-10,000 per bet.
  • Live Baccarat: £1-5000 per hand.
  • Live Roulette: £1-5000 per spin.
  • Live Super 6: £1-5000 per hand.

The Blackjack ‘bet behind’ allows you to bet on one of the players sitting at the table. This is useful if a table is full.

Product Summary & Conclusion

BetOnline’s Casino section is a little more complex in design than its Sports section, though it is arguably more aesthetically pleasing. The obvious problem is that there is only a small selection of games to choose from, particularly regular slot games, when compared to the average online casino. This may not be a problem for players who consider casino games a secondary priority to sports betting; yet for those of you who prefer a greater choice of casino games – or certain games from specific software developers – this BetOnline review suggests taking a look at our 10Bet review or our BetHard review.

If you do decide to give BetOnline Casino a go, it may be useful to check out the specific casino offers in the website’s ‘Promos’ section – but don’t forget to use the relevant BetOnline promo code or BetOnline bonus code if there is one.

BetOnline Poker


In terms of the £40,000 Weekly Cash Race Leaderboard previously mentioned, playing your favourite cash games every week gives you an opportunity to collect your share of the $40,000 in leaderboard prizes. The top 100 players win a 1st place cash reward of $2,000. Plus, the top 10 will receive, in addition to their cash reward, a seat in the Sunday Main Event with at least £100,000 in prize money guaranteed. (By itself, that’s an extra $109 in value.) Here’s a list of potential prizes:

  • 1: £2000 + Sunday Main Event ticket ($109 value)
  • 2: £1000 + Sunday Main Event ticket ($109 value)
  • 3: £660 + Sunday Main Event ticket ($109 value)
  • 4: £350 + Sunday Main Event ticket ($109 value)
  • 5: £200 + Sunday Main Event ticket ($109 value)
  • 6-10: £150 + Sunday Main Event ticket ($109 value)
  • 11-20: £120
  • 21-30: £100
  • 31-40: £70
  • 41-50: £30
  • 61-75: £20
  • 76-100: £10

The new leaderboard rewards all stake levels, and action on all cash tables count towards your race results – including Omaha, Bad Beat Jackpot, as well as the site’s popular Boost Poker tables. Although you don’t need any BetOnline promo code or BetOnline bonus code to enter into this promotion, you do need to opt-in to take part.


Since the complete overhaul in 2016, BetOnline’s poker product, developed by Connective Games, offers customisation options – not only can you choose the audio, you can change the colour of the cards, the felt and even the floor.

Game Types & Rake

BetOnline’s poker options include Aces and Eights, Deuces Wild 5 Lines, Jacks or Better, Jokers Wild, Multi-Hand Poker, as well as many more.

BetOnline Poker has a reasonable rake percentage and low maximum rake per pot when it comes to micro-stake games. However, as the stakes get higher, so does the rake percentage (though it does keep the relatively low maximum rake deduction). In fact, BetOnline’s rake percentage is higher than other poker rooms at every stake except micro-stakes.


As with their sportsbook and casino counterparts, BetOnline offers so many great options for players of all levels that we are only able to briefly list the most useful – so be sure to check the website for yourself.

  • £40,000 Weekly Cash Race Leaderboard (detailed above).
  • £1 Million Windfall Jackpot (the lower tiers are winner-takes-all, but in the top five tiers all 3 players in the game get paid).
  • £2.5 Million Tournament Schedule (includes £150,000 Sunday Main Events and special £250,000 Guaranteed Tournaments).
  • £150,000 GTD Sundays (earn a seat via daily satellites and qualifiers with buy-ins as low as £5.50).
  • £5,000 Weekly Sit & Go Leaderboard (points are awarded at 1 point for every $1 in Sit & Go fees generated).


BetOnline Poker’s limits are as follows:

  • No-Limit Hold’em: 1/2p-£5/10
  • Fixed-Limited Hold’em: 5/10p-£1.50/3
  • Omaha: 1/2p-£5/10
  • Stud: 10/20p-£5/10
  • Americana: 10/20p-£5/10
  • 32 Card Draw: 10/25p -£5/10
  • Razz: 10/20p-£5/10

Product Summary & Conclusion

As well as the decent range of poker variants, BetOnline Poker has an average of just over 300 real-money players online at any time, meaning it sits in the top 5 of online poker rooms available on the US market. Having said that, close competitor Bovada has an average of 2000 more players at any given time, which you can learn more about at our Bovada review; so BetOnline is far from being the largest poker room around, especially when we consider worldwide operators.

Yet the enticing promotions and impressive tournaments make BetOnline a worthwhile poker room for both new and experienced players – just make sure to check whether or not you need to enter a relevant BetOnline promo code or BetOnline bonus code if you do want to make the most of them.

Overall Conclusion

Our BetOnline review must admit that this operator seems to be one of the top online gaming websites in the industry, particularly in the US market but also internationally. BetOnline’s sportsbook rivals the best out there; the casino and poker products are less extensive but still impressive; the sheer number of promotions across the board sets BetOnline apart from many of its competitors. (We may have repeated this a few times, but it can’t be stressed enough: always read the information of any available bonus offer, and if there is a BetOnline promo code or BetOnline bonus code advertised, then you’d better use that BetOnline promo code or BetOnline bonus code, otherwise you won’t be able to take advantage of the promotion.)

The operator’s flaws seem to be few and far between – mainly a poor customer support staff and higher than average withdrawal fees. However, BetOnline’s shady past is still a hot topic amongst customers and reviewers alike, and even though many reviews propose that we forgive and forget past malfeasance, there are still many customer complaints being posted online that suggest ongoing reliability issues. Therefore this BetOnline review has decided to blacklist BetOnline, for now. For other blacklisted operators, read our GTBets review and Bodog reviews.

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