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Best Betting Sites UK / Reviews / BetOnline Review

BetOnline review: Is it scam? Is it legal? Warning: Blacklisted

BetOnline Blacklisted Review

This operator is blacklisted by betting.co.uk due to unfair play.
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BetOnline Sports
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0.0/5
  • Awful odds
  • Unregulated
  • Abysmal payout times
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User Reviews 1

Please Note:  BetOnline is blacklisted by us and is not recommended by us. This review is for informational purposes only. If you're looking for the best online casinos, you can be assured that we heavily vet every site we review.

In this BetOnline review, we will lay out exactly why you shouldn't bother visiting this site and show you why. The sheer fact they are only licenced in Panama should be enough to steer you away from this site, but let's take a closer look at why you should avoid BetOnline.

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BetOnline: Pros & Cons
  • History of scams
  • Shocking customer support
  • Unregulated betting site
Company
Imion Limited Casinos
Founded
2004
Website
betonline.ag
Available Languages
EN
Customer Support
Live Chat, Phone, Email Support
Email
csd@betonline.com
Phone
1-888-426-3661
Verified by
GamCare
Software Providers
Betsoft Gaming
Number of Slots
146
Matt
15/09/2022
BetOnline is a complete HOAX
"Nothing."
User Rating
1.0/5
1 User Review
5 Stars
0.0%
4 Stars
0.0%
3 Stars
0.0%
2 Stars
0.0%
1 Star
100.0%
Last Updated on 17/02/2024
Fact checked by: Jordan Noble

Bonus Offers - Designed to confuse and scam you

BetOnline are not regulated by anyone (including Panama) but they still operate in countries. This means you will have zero protection as a customer and these bonuses should be avoided at all costs. Here are just a few examples of how BetOnline will try and scam you:

  • 50% WELCOME BONUS: 50% deposit bonus up to £1000, if you believe it. The minimum eligible deposit is a hilarious £55, and the rollover requirement is an unfair10x. That means you need to wager your bonus a staggering 10x before you see any winnings. Sound like a lot? It is.
  • £3000 CASINO BONUS: An alleged 100% deposit bonus up to £1000 on your first three deposits. The minimum deposit is a seriously high £25, and the deposit plus bonus amount is subject to a 30x wagering requirement - you read that correctly. 30x wagering is required before you can withdraw anything. That's really high.
  • 100% POKER WELCOME BONUS: 100% deposit bonus up to £1000 but don't expect to get anything back from this shocking deal. The minimum deposit is a laughable £50, and every time you earn £50 in rake, £5 of your bonus amount will be allegedly released. - But beware, if you win big, they'll confiscate your winnings and say you cheated.

If the wagering requirements or other criteria are not met within 30 days of the initial bonus redemption, any remaining bonus funds and associated winnings will be forfeited. Do you want to know what the other criteria consist of? Good luck with that, their site conveniently fails to load any terms and conditions for their bonuses so they're operate hoping you'll never question anything.

Usability, Look & Feel - Bland and boring

The second part of our BetOnline review is concerning the questionable usability, look and feel of the operator’s desktop and mobile sites.

As seen in our Pots of Luck review, we like to make sure that betting sites are simple and easy to use. BetOnline's website has loading times that aren't quick enough to cope with live betting and it's all just a bit...bland.

BetOnline offers a mobile version of their site as opposed to a dedicated app, which just means that a second rate experience just got made worse. Stay away from this rubbish betting site!

Payments - High deposit minimums and scandalous withdrawals

Thirdly in our BetOnline review, we will go through the terrible betting website’s accepted payment methods.

There are a wide variety of options here, including a number of cryptocurrencies - which have some alarm bells ringing. Strangely, there are different maximum withdrawal limits depending on which review you read. However, according to the BetOnline website, these are the minimum and maximum deposit and withdrawal limits for their main payment methods:

  • Visa and Mastercard: £50-2500 - no withdrawal.
  • Bitcoin, Litecoin and Ethereum: £20-100,000 - £20-15,000.
  • Skrill and Neteller: £10-no max. - £25-9900.
  • Wire Transfer: £1000-no max. - £500-15,000.

High deposit limits are indicative of a site that is not trustworthy, and with some extortionate withdrawal fees it's yet more reason to not let your money go anywhere near this horrendous site. That's what you get with a site that is unregulated.

Customer Service - Rude, impatient and unhelpful

We will now delve into the operator’s useless customer support options in this BetOnline review. There is an alleged 24/7-365 live chat function available, which is expected when you consider that the live chat function is a staple of contemporary online betting websites. However, just because they tell you it is available, doesn't mean they will actually answer your questions. There is also a phone support service, but the people on the other end of the phone don't seem to want to pick up. The dedicated email addresses only serve for impersonal ways for the staff to be rude.

It is widely reported that the customer support team is uninformed, meaning players are often forced to speak to multiple representatives before their issues are finally heard. If you require an excellent customer support team, then you require a completely different brand.

License & Security - Unregulated and unsafe

Next in our BetOnline review, we will discuss the answer to the question ‘is BetOnline legit?’ The short answer is "No".

The long answer is that BetOnline is licensed and "regulated" by the Republic of Panama. It is widely known that it is relatively easy to obtain a license in this jurisdiction. Plus there is actually no authority to turn to or official process to follow if there are any disputes with an operator that is licensed in Panama.

You must also bear in mind that BetOnline became famously known as a disreputable online gaming site around 2011, when it first introduced its poker product. There were a huge number of reports that BetOnline confiscated money from customers, including one instance of a customer who had $65,000 confiscated because they claimed he had cheated - yet they never provided any proof.

There was also a case where a representative of BetOnline let slip that the staff knew their customer’s passwords and login numbers. When the customer who was told this questioned what was stopping BetOnline’s staff from running a VPN, logging into player accounts and stealing their money, the site’s representative simply replied Ha ha ok sir’...

This is obviously not acceptable behaviour, and it’s quite surprising that BetOnline managed to survive such scandals. So while some people claim that BetOnline has been turning over a new leaf in recent years, we think it's best to avoid this site.

Rewards & Loyalty Program - None, because people don't stick around long enough

For the next section in this BetOnline review, we will briefly mention any rewards and loyalty programs that the site has to offer. There are no VIP or rewards programmes to speak of, this is almost definitely because of two things:

  1. They don't care enough about their customers
  2. No-one sticks around long enough to qualify for one

At Betting.co.uk, we also bring you the latest online gambling affiliate programs. to help you forget about the dark stain that BetOnline might leave on your consciousness.

BetOnline Sports Betting

Betting Markets - Don't bother with this shocking bookie

In the next three sections of our BetOnline review we will examine the operator’s pitiful products, starting with its sportsbook.

Pitiful Betting Markets

BetOnline offers a handful of markets, and a closer look reveals it's all smoke and mirrors. There's a limited amount of options available and is more proof of why you should avoid this rogue operator.

Odds - Awful

If it's great odds you're looking for, we'd suggest going somewhere else to find them. BetOnline offers terrible odds and you should never bet with them. Avoid the stress.

Live Betting & Streaming - Dreadful betting platform

There is no live streaming available with BetOnline, which we're not surprised about really. Their live betting option makes you realise that the website doesn't load and you've missed your selections before you'd got chance to put down your bets. Something about not being able to live bet in the live bet section doesn't seem quite right to us.

Limits - Avoid this terrible bookie

BetOnline’s minimum bet limit is £1 which is significantly higher than other betting sites. The website’s maximum bet limits go as high as £25,000 for the more popular sports. But we think that this is just because BetOnline wants to take your money and then run off into the sunset.

Product Summary & Conclusion - Stay away from this scam betting site

Terrible platform, odds and payments mean BetOnline sportsbook needs to be avoided at all costs.

BetOnline Casino

Software - Abysmal and pitiful

BetOnline Casino, which has been active since 2009, has a very limited amount of software available. Their games are rubbish and their website doesn't lend to the experience of playing casino games. You're destined to fail here, as BetOnline is unregulated and there is literally no player protection or authority you can go to if something's not right. Stay away.

Game Portfolio - With their sketchy payouts, it's just not worth it

They offer some poor quality casino games and that's about as positive as we'll be about BetOnline. Their payouts are sketchy, and if you do manage to win anything, you'll have a tough time withdrawing any winnings.

Live Casino - Don't even bother

BetOnline’s live casino options are provided by Fresh Deck Studios and Visionary iGaming. Yeah we've never heard of these developers either. The platform to switch between dealers and tables and locations is just confusing and not worth the effort.

Limits - Limit yourself to £0 a day

BetOnline does provide a list of their laughablecasino wagering limits on their website. Here are some of them:

  • Blackjack: £1-500 per hand (poor)
  • 21 Games: £1-250 per hand (surely a joke?)
  • Baccarat: £1-250 per hand (as above)
  • Craps: £1-100 per bet (table max of £1000 - you can get better elsewhere)
  • Roulette: £1-250 per spin (max £250 outside wagers - pathetic)
  • Video Poker: Changeable bet sizes available in the download casino - big warning here!
  • Slots: Multiple denominations from 1p to £5 per spin (more poor limits)

And for the live casino games:

  • Live Blackjack: £5-£5000 per hand (shabby compared to legit operators)
  • Live Blackjack (Bet Behind): £25-10,000 per bet (comically bad)
  • Live Baccarat: £1-5000 per hand (terrible)
  • Live Roulette: £1-5000 per spin (equally bad)
  • Live Super 6: £1-5000 per hand (you get the idea?)

All of which can be summarised in one sentence: We do not recommend you place a single penny anywhere within BetOnline.

Product Summary & Conclusion - Stay away from BetOnline Casino

BetOnline's casino serves only to exist alongside the sportsbook. Terrible offerings and software make for a terrible time. We can't say this enough: Stay away from BetOnline.

BetOnline Poker

Software - Need to be an engineer to use it

Do you like confusing software? Do you enjoy not knowing how to do anything on something you're paying to use? Of course, you don't. That's why you should never use BetOnline for poker or anything else.

Game Types & Rake - Limited and unusable

BetOnline has a very limited amount of poker variants available for play. The buy-in limits are as yet unknown, as BetOnline are known to withhold useful information. Just stay away is all we can say.

Tournaments - Confiscated winnings here

All you need to know about BetOnline is that they confiscated someones' winnings after accusing them of cheating. No proof was provided or needed. Just straight up took away their money.

Limits - They have them, that's it

BetOnline Poker’s limits are pretty poor. Don't believe us? Take a look below:

  • No-Limit Hold’em: 1/2p-£5/10
  • Fixed-Limited Hold’em: 5/10p-£1.50/3
  • Omaha: 1/2p-£5/10
  • Stud: 10/20p-£5/10
  • Americana: 10/20p-£5/10
  • 32 Card Draw: 10/25p -£5/10
  • Razz: 10/20p-£5/10

That's all there is to say about this awful site.

Product Summary & Conclusion - Avoid this rubbish poker platform

You have to play the hand you've been dealt, and with BetOnline the best hand to be dealt is no hand at all. Don't bother playing poker with these guys if you value your time, money and sanity.

Overall Conclusion - Don't bet online with BetOnline

The operator’s flaws seem to be many including a poor customer support team and higher than average withdrawal fees. However, BetOnline’s shady past is still a hot topic amongst customers and reviewers alike. Plus there are still many customer complaints being posted online that suggest ongoing reliability issues. Therefore this BetOnline review has decided to blacklist BetOnline as it is a bookie that simply cannot trusted.

User Reviews for BetOnline

1/5 – 1 User Review
  1. BetOnline is a complete HOAX
    Matt

    Nothing.

    I play online blackjack on numerous sites and as much as it sucks I understand that if I have a big session that I’m probably only going to be able to cash out $2000-2500 at a time. And that’s NEVER playing bonuses on a deposit. As u all know thats an entirely different story. Numerous times I have run $50-100 deposits on BetOnline up to $8-10K playing blackjack only to tell me that I have to wait 7 business days to withdrawal? But I can deposit 150K if i want. But can’t withdrawal $1. Again. I get it. I’m a degenerate. Lol. But this dogshit site is one of few that lets u cash out zero. Makes zero sense. Stay away from this place. If they played fair I would donate thousands nightly but they are rookies in this racket. But for real… stay away from BETONLINE!!!

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  • Awful odds
  • Unregulated
  • Abysmal payout times
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