BetOnline review: Is it scam? Is it legal? Warning: Blacklisted
BetOnline Bonus Code
In this BetOnline review, we will examine any BetOnline no deposit bonus available and show you why getting an 888Sport bonus could work out to be better than any BetOnline bonus code!
BetOnline is a veteran online gaming website that has had some major ups and downs since its conception. The privately-owned company was actually founded in the early ‘90s and was known for its popular discounted line betting service, Best Line Sports. The business then relocated from Costa Rica to Panama City and the website rebranded itself in 2004, after acquiring the BetOnline.com domain name and moving to BetOnline.ag.
Pro and Con
- A large number of enticing bonus offers
- Competitive odds
- A wide range of payment options
- Confirmed malfeasance by BetOnline Poker in the past
- Many complaints about customer support.
The first section in this BetOnline review is regarding any bonus offers or free bets available on the website. BetOnline is unique in the fact that it has a huge range of promotions for both new and existing customers, most of which require a BetOnline promo code or BetOnline bonus code.
Unfortunately, only players from the US and Canada qualify for many of the advertised promotions – including their Cryptocurrency deposit bonuses and their 25% sports reload bonus – so in this BetOnline review we will touch upon three of the deposit bonus offers that UK customers qualify for (though there are many other promotions on the website). Here’s a brief account of each, as well as the BetOnline bonus codes required:
- 50% WELCOME BONUS: 50% deposit bonus up to £1000, using BetOnline promo code BOL1000. The minimum eligible deposit is £55, and the rollover requirement is 10x.
- £3000 CASINO BONUS: 100% deposit bonus up to £1000 on your first three deposits, using BetOnline bonus code BOLCASINO. The minimum deposit is £25, and the deposit plus bonus amount is subject to a 30x wagering requirement.
- 100% POKER WELCOME BONUS: 100% deposit bonus up to £1000, using BetOnline promo code NEWBOL. The minimum deposit is £50, and every time you earn £50 in rake, £5 of your bonus amount will be released.
If the wagering requirements or other criteria are not met within 30 days of the initial bonus redemption, any remaining bonus funds and associated winnings will be forfeited. And whatever you do, don’t forget to use any relevant BetOnline promo code or BetOnline bonus code if one is advertised.
For competitive deposit bonus offers from BetOnline’s competitors, check our BetClic review or MyBookie reviews.
The second part of our BetOnline review is concerning the usability, look and feel of the operator’s desktop and mobile sites.
As seen in our Fun88 reviews and Pots of Luck reviews, we like to make sure that betting sites are simple and easy to use. The brand new BetOnline website (which is currently being beta tested) is straightforward and easy to navigate around, with a simple and attractive red, white and black theme. You can find everything you need on this all-round gaming website using the navigation bar at the top of the page. The options are: Sports, Live Betting, Casino, Poker, eSports, Racebook, Contests & Promos.
BetOnline also has an equally aesthetic mobile app (Mobile.BetOnline.ag), though this only covers sports betting and not casino games or other betting opportunities. There is a dedicated free bet offer for the mobile app – all you need to do is make a first bet of up to £50, and if it loses you will be reimbursed. There is no BetOnline promo code or BetOnline bonus code required, though you should always check the terms and conditions first.
Thirdly in our BetOnline review, we will go through the online betting website’s accepted payment methods. There are a wide variety of options here, including a number of cryptocurrencies – a relative advantage over many of BetOnline’s competitors. Strangely, there are different maximum withdrawal limits depending on which review you read, but according to the BetOnline website, these are the minimum – maximum deposit / withdrawal limits for their main payment methods:
- Visa / Mastercard: £50-2500 / no withdrawal.
- Bitcoin / Litecoin / Ethereum: £20-100,000 / £20-15,000.
- Skrill / Neteller: £10-no max. / £25-9900.
- Wire Transfer: £1000-no max. / £500-15,000.
All transactions are in US Dollars. The processing time for most options is within 48 hours, though bank wire withdrawals can take up to 15 days. Some withdrawal options have fees, and the maximum withdrawal limits for certain methods are per day and per week – so be sure to check first.
We will now delve into the operator’s various customer support options in this BetOnline review. There is a 24/7-365 live chat function available, which is expected when you consider that the live chat function is a staple of contemporary online betting websites. There is also a phone support service (which isn’t so common these days), as well as dedicated email addresses (listed below) – a unique feature which should offer more tailored responses in less time.
However, it is widely reported that the customer support staff is uninformed, meaning players are often forced to speak to multiple representatives before their issues are finally resolved. If you require an excellent customer support staff, be sure to read our Intertops review.
Next in our BetOnline review, we will discuss the answer to the question ‘is BetOnline legit?’
BetOnline is licensed and regulated by the Republic of Panama. It is widely known that it is relatively easy to obtain a license in this jurisdiction; plus there is actually no authority to turn to or official process to follow if there are any disputes with an operator that is licensed in Panama.
You must also bear in mind that BetOnline became infamously known as a disreputable online gaming site around 2011, when it first introduced its poker product. There were a huge number of reports that BetOnline confiscated money from customers, including one instance of a customer who had $65,000 confiscated because they claimed he had cheated – yet they never provided any proof. There was also a case where a representative of BetOnline let slip that the staff knew their customer’s passwords and login numbers. When the customer who was told this questioned what was stopping BetOnline’s staff from running a VPN, logging into player accounts and stealing their money, the site’s representative simply replied ‘ha ha ok sir’.
This is obviously not acceptable behaviour, and it’s quite surprising that BetOnline managed to survive such scandals. There are multiple reports of BetOnline turning over a new leaf in recent years, yet the majority of online customer reviews call the operator out for being disreputable.
For the next section in this BetOnline review we will briefly mention any rewards and loyalty programs that the site has to offer.
Although there is no specific loyalty program to speak of, there are many promotions that existing customers can take advantage of, including recurring rebate programs and a number of ongoing contests and challenges.
In each of the next sections we will go through three of the current contests: the current eSports International 10 Battle Pass Giveaway; the monthly £100,000 Casino Iron Man Contest; and the £40,000 Weekly Cash Race Leaderboard for poker.
At Betting.co.uk, we also bring you the latest online gambling affiliate programs.
Our BetOnline review must admit that this operator seems to be one of the top online gaming websites in the industry, particularly in the US market but also internationally. BetOnline’s sportsbook rivals the best out there; the casino and poker products are less extensive but still impressive; the sheer number of promotions across the board sets BetOnline apart from many of its competitors. (We may have repeated this a few times, but it can’t be stressed enough: always read the information of any available bonus offer, and if there is a BetOnline promo code or BetOnline bonus code advertised, then you’d better use that BetOnline promo code or BetOnline bonus code, otherwise you won’t be able to take advantage of the promotion.)
The operator’s flaws seem to be few and far between – mainly a poor customer support staff and higher than average withdrawal fees. However, BetOnline’s shady past is still a hot topic amongst customers and reviewers alike, and even though many reviews propose that we forgive and forget past malfeasance, there are still many customer complaints being posted online that suggest ongoing reliability issues. Therefore this BetOnline review has decided to blacklist BetOnline, for now. For other blacklisted operators, read our GTBets review and Bodog reviews.