Grosvenor UK Review: Our Expert Grosvenor Rating For 2024

Bonus offers are massive to punters, especially those of you wishing to work out whether or not you should be signing up to Grosvenor UK or not. Our Grosvenor ratings on this matter are as follows:

The latest Grosvenor Sports free bet is available currently as a sign-up offer. It includes: “deposit £20, get £50 in free bets bonus”. As bonuses go, this is pretty decent, but players could do a lot worse than doubling their money upon signing up.

It doesn’t end with the sign up bonuses though: Grosvenor UK offers a one-time “double your odds” on a single sports bet and multiple chances to increase your odds on British and Irish racing.

Our Grosvenor ratings in regard to their offers are definitely above average, as they offer a diverse catalogue of promotions clearly designed to cater to every type of punter out there. For more information on Grosvenor’s offers, see our Grosvenor offers review.

Finally, we like to compare welcome offers between leading gambling sites at betting.co.uk — and when writing up our PaddyPower Review, we decided to make some notes. Firstly, PP's £10 free bet is obviously less than Grovenor's 'deposit £20 and get a £50 bonus'. On the surface that should be it, right? But let's look into the T&Cs and compare the two.

PaddyPower is offering a single £10 free bet — which means if you deposit and lose £10, you'll get a £10 bet credit. There doesn't seem to be any mention of minimum odds, which can't be said about Grosvenor who require minimum odds of 1/2. Thumbs up for PaddyPower in that regards — but Grosvenor are offering £30 worth of free bets, so you know, they win that battle.

Overall, a slight win for Grosvenor!

Casino Bonus - Deposit £20 and Play with £50

There is also a decent casino bonus on the books for new sign-ups. Simply deposit £20 of your own funds, and the operator will give you £30 on bonus funds in addition. The bonus is subject to 30x wagering, which must be completed in selected games within 30 days. The bonus is subject to a max. win of £2,000.

Surely one of the most enticing aspects of Grosvenor UK is their website. The whole thing has a very professional finish, making you feel like you’re dealing with the absolute very best in the business while browsing their web pages - it’s like being in the website-version of Caesar’s Palace.

The dark colour scheme is especially appealing and makes browsing the website very easy on the eye. It makes it very easy to identify tabs and locations of the website you may wish to find, which may sound like a little thing, but when you’ve gotten lost on enough online casino websites you’ll understand.

All of the links that lead to important parts of the website are easy to see and find - browsing the website is one of the smoothest experiences we’ve ever had - so we’d especially recommend this operator for any newcomers wanting to traverse the various aspects of online gambling with ease.

Everything loads very quickly, without any trouble and on demand, and every possible avenue of online gaming is posted on one page, meaning you’ll never have to scroll for very long before your eye is caught by an intriguing wagering proposition.

Grosvenor UK supports payment from: Paysafe, Visa and Mastercard. Unfortunately, they will charge you up to £5 for withdrawals, which is one thing we have to chastise Grosvenor ratings for.

The minimum and maximum deposit/withdrawal amounts for most  payment options are: £10 and £10,000, which shouldn’t be much of an issue for most punters, however £20 is the minimum deposit needed to qualify for the sign up bonus on Grosvenor.

Withdrawals can take anywhere up to 7 days, which won’t come as very welcome news to punters looking for an operator that’ll give them a quick sharp payout. Some e-wallets will even have higher minimum withdrawals set, all in all making the payments methods of Grosvenor UK nice and varied, but there are definitely some better than others.

We are also disappointed in their lack of acceptance of e-wallets, such as Skrill (to see what bookmakers accept skrill head to our payment reviews) At the end of the day, we highly recommend using a direct bank transfer to deposit funds into your Grosvenor account. It gives you a much greater level of control over your bankroll.

You’ll be pleased to hear that Grosvenor UK has plenty of contact options. We know all too well how frustrating it can be when you’ve got an unsolvable problem with your betting account and can’t get through to anyone.

A casino is just as good as its customer service, and just like we discovered in our lvbet reviews, not only does Grosvenor offer the standard landline and email contact options, but they also sport a 24/7 live chat option on their website. This means you’re basically never going to be left in the cold when you need help fixing your betting account.

Their staff speak multiple European languages and aim to get to the bottom of your complaint ASAP, giving you more time to do what you really want: playing their amazing games.

Grosvenor ratings on the customer service scale are very high, as their competence and contact options means, as a customer, you’re the most important part of the Grosvenor family.

Grosvenor UK are licensed by the UK Gambling Commision, which is the standard authoritative body when talking about British Bookmakers. This emphasises that Grosvenor is both secure and safe, much like our William Hill secure and Boyle Sports secure ratings.

Outside the UK, Grosvenor is also licensed by The Alderney Gambling Control Commision, showing that this bookmaker isn’t just relevant in the UK, but all over Europe as well.

They also employ many different styles of technology to keep their casinos (both online and not) safe and secure. They recently installed new technology that tracks cheaters, implemented IGT Cloud (which allows punters to customise their own casino experience without delay), and use the Netverify tech to ensure the sign up process is both authentic and smooth.

This is one area that brings down our Grosvenor ratings significantly. There is a loyalty program in place: Grosvenor One, they call it. It’s an exclusive club (with a membership card and everything) that you manually join - like a premium membership.

For starters, you must sign up for a Grosvenor One membership in store - physically in one of the many Grosvenor UK casinos - so for those of you wishing to play online exclusively and get a Christmas bonus, you’re out of luck.

We can’t tell you the exact benefits you get from being part of this exclusive club, as they’re not strictly mentioned anywhere, but members do get access to a unique set of bonuses and offers obviously designed to lure grunt gamblers into signing up. From what we can tell, most of the offers given to the Grosvenor One members are similar to the regular offers, only without a direct deposit needed to begin. Be sure to check out our betfred casino review, because evidently unlike Grosvenor, Betfred offer an array of elite VIP and loyalty options for their players.

It’s definitely a lackluster part of the website, and Grosvenor UK as a whole.