Kitty Bingo UK Review: Our Expert Kitty Bingo Rating For 2025

Are you new to gambling and looking to find your very first online casino or are you an experienced gambler looking to switch to a new casino? Whichever is the case, casino welcome bonuses are important. They allow you to get familiar with a casino’s game, have great odds, and justify investing time and energy in learning about a new casino.

Does Kitty Bingo have a welcome bonus? How does it compare to other operators? We’ll answer these in this section of our Kitty Bingo review.

Kitty Bingo’s welcome package: Bingo bonus up to £30 + 50 free spins on Fish Frenzy: The Big Catch slot

To claim the deal, new customers who are above 18 years of age, need only place a deposit and stake £10 cash on Bingo to qualify for £30 Bingo bonus with 50 free Slot Spins on Big Bass Bonanza. The bonus is valid for just 30 days and players will have 7 days to play through both bonuses as well as claiming prize upon qualification.

The Kitty Bingo bonus and Spins comes with various wagering requirements, and it is important to note also that the maximum win for Spins is £500. Of course, full T&Cs apply so do not miss out on reading the terms and conditions applicable to claim your Kitty Bingo welcome bonus.

If you want to see how other casinos’ welcome packages compare, you should check out our Buzz Bingo review.

In brick-and-mortar casinos, gamblers usually assess the quality of the casino by checking out the size of the building, the quality of the interior, and the amenities provided. This is analogous to online casinos: they are judged by the quality of their website, its design, its usability, its performance, and so forth.

Is Kitty Bingo’s website well designed? Is it suitable for both new and experienced players? Does it work for both desktop and mobile users? We’ll answer all these questions and more in this section of our Kitty Bingo review.

Kitty-themed website

The first thing that you’re going to notice when you visit Kitty Bingo is the cat-themed website. From the front page to the promotions, there are cute kitty images all over the place. It doesn’t stop there - even the text contains various cat puns. You can tell Kitty Bingo stuck to the theme.

And it is all the better for it. Who doesn’t find images of cute cats relaxing, fun, and invigorating? Players usually have nothing but good things to say about the cute, stylish cat theme Kitty Bingo uses.

Navigation

Sadly, however, not every part of their website is as great as the cat theme they use: The navigation options on the website are lacking. The navigation bar at the top only directs you to three pages - Bingo, Casino, and Promos - and there are no supplementary navigation menus to improve things. If you want to access their live support, FAQ, or support, you need to scroll down to the footer of the website, and that’s where you’ll find the links.

Let’s be clear here: the navigation is far from a deal-breaker, and you’ll be able to quickly find your way around the website just after a few play sessions. Kitty Bingo’s approach to navigation has its advantages as well: it keeps the casino website free of clutter, making the experience of playing slots and bingo more immersive. To better contextualize how its design compares to other casinos, you should read our Robin Hood Bingo review.

Usability and performance

Kitty Bingo not only has a responsive website that works seamlessly on both mobile and PC, but its performance is also great on both platforms. You don’t have to worry about your bingo or slot game slowing down and breaking your immersion when playing. Its lightweight, minimalistic design makes Kitty Bong’s casino website one of the quickest and most responsive we’ve tested.

Each of us has a preference when paying for products and services online, and online casinos aren’t an exception. Do you feel comfortable withdrawing and depositing money using your debit card? Do you exclusively use e-wallets? How long can you wait for withdrawal transactions? These key questions will determine how much you’ll like a casino’s payment system. In this section of our Kitty Bingo review, we’ll go over all the details relating to payments on Kitty Bingo.

Accepted payment methods on Kitty Bingo

Kitty Bingo accepts two major forms of payments: Debit cards and e-wallets. For debit cards, the casino supports VISA and Mastercard debit cards. For other payment options, the casino supports and PaySafeCard.

Beyond this, there are some pieces of info you need to keep in mind:

• Credit cards are not supported in any shape or form. These include cards issued by American Express.
• You can only deposit money with PaySafe. You can’t withdraw it. You need to add another form of payment to your account if you want to withdraw your money.
• Transactions are available in both euros and pounds.
• The maximum you’ll be able to deposit using a PaySafeCard voucher is 40 pounds. For transactions above that value, you need to use your PaySafe account.

How are transactions processed?

Kitty Bingo is exceptional when it comes to processing transactions. While most casinos take multiple business days to process withdrawal requests, Kitty Bingo processes almost 80% of the requests in less than 10 minutes. If you’re someone who hates waiting for your winnings to be deposited into your bank account, you’ll love Kitty Bingo.

Aside from the exceptional transaction processing time, there are a few other things you need to know here: 

• The minimum deposit and withdrawal limits are 5 pounds for all payment methods. You can’t deposit or withdraw less than that amount.
• Most Mastercards and VISA cards support fast withdrawals, and as such your request will be processed almost immediately. Some debit cards don’t support Fast Withdrawals, sadly. In which case, Processing the transaction will take 1-3 days.
• If you have added more than one payment method, your withdrawal requests will be deposited into the payment method with the highest exposure.

Experienced casino players will certainly need us to remind them how important customer support is in an online casino, but this might escape some new players: customer support is the backbone of a good online casino.

Sometimes a transaction doesn’t go through, sometimes a slot game glitches out, and sometimes a bonus doesn’t redeem correctly. In all these instances, you need reliable customer support to aid you. So, how does Kitty Bingo compare to the others? We’ll explore that in this section of our Kitty Bingo review.

Customer support at Kitty Bingo

Sticking to the spirit of the kitty theme, Kitty Bingo’s customer support is attentive and reliable. Offering multiple channels of communication, you can reach out to Kitty Bingo’s staff 24/7, and you’ll quickly receive a response:

• Live chat: The easiest way to get in touch with Kitty Bingo’s staff is through live chat. Available 7 days a week from 7am till 10:15pm, you can quickly shoot them a message any time you want during that period, and it is almost guaranteed you’ll receive a response in mere minutes.
• Phone: Many clients like to talk directly to a human by voice, and Kitty Bingo is one of the only casinos that offer consistent phone support. You can call either the 0800 279 3221 (freephone) number or the 0203 544 6725 (landline) number and get in contact with a customer support agent. They accept calls from 8 AM till 8 PM.
• Email: If you’re looking for 24/7 support or you want to write a long-form question/request/enquiry, you can always contact Kitty Bingo by email. Just shoot them an email at support@kittybingo.com, and they’ll get back to you within the day.

Daub Alderney Limited, the company behind Kitty Bingo, has its main office in the Channel Islands, and it has a license from the Alderney Gambling Control Commission to operate worldwide.

But that’s not all. The company also has a license from the British Gambling Commission to operate in Britain specifically. The Gambling Commission is known for its strict rules, its reputation, and its sought-after licenses that signal reliability and trustworthiness. You no longer need to ask ‘is Kitty Bingo legit’ or ‘is Kitty Bingo safe?’ The fact it has a license from the Gambling Commission is answer enough.

VIP programs are very common in online casinos. Casinos want to reward clients for their loyalty, and clients want access to additional benefits after spending some time with an online casino.

Kitty Bingo doesn’t have a VIP program in the traditional sense. It, however, has an incredibly similar program called ‘Loyalty Points’. In this section of our Kitty Bingo review, we’ll explore what that loyalty program is.

Kitty Bingo’s Loyalty Points

Kitty Bingo’s Loyalty Points program is incredibly straightforward: For each pound you spend gambling in the casino, you earn one loyalty point. After you’ve accumulated 1000 pounds, you can exchange these loyalty points for slot bonuses.

Since you gain loyalty points while playing any game on Kitty Bingo, you’ll quickly rack up the points and start winning fabulous prizes. The prizes are certainly worth looking forward to. The only downsides are the relatively high 20x wagering requirement and the 7-day expiration date. These make it hard for you to fully take advantage of this program’s rewards.