Matchbook UK Review: Our Expert Matchbook Rating For 2023

Bonus offers are part of the fabric of betting. Without them, it would be quite difficult to find the right provider for you. Let’s face it, a lot of the markets are quite similar! An attractive bonus offer can really put one provider ahead of another.

Our Matchbook reviews found there are a number of exciting bonuses available but right now, let’s focus on the welcome offer for new customers. You’ll be able to claim up to £20 in cash if your first bet loses. That’s right, not as a free bet, as cash. Matchbook is a betting exchange, so almost all your first stake can be returned to you.

This is really unusual. Most of the risk-free bets offered at other providers will only be returned as another bet. Matchbook UK has got you covered though. It seems they’re so confident on how good their betting options are, you can receive your cash back within 48 hours of the bet completing.

As we see with other sites in a lot of the Betting.co.uk bookmaker reviews, the Matchbook UK website is a really attractive place to bet. They have a classic red, black and white colour scheme that is pretty aesthetically pleasing. Unfortunately, the site doesn’t appear to have a dark mode so those among us who love to bet at night might need to brace ourselves for the bright light.

The site is also pretty intuitive, which is handy when you’re rushing to place a last-minute bet before your match starts. The sports are the focus of the homepage but you can navigate around through bars along the top, left and right hand sides of the page.

Placing a bet itself couldn’t be easier. All you need to do is find your game, click on the odds, enter your stake and click “place bet”. Remember though, you’ll need to be logged into a verified account before you can complete the bet.

The list of payment methods isn’t as extensive as we’ve seen on some other sites but these Matchbook reviews still found that we weren’t left wanting. Players both new and returning can deposit and withdraw their winnings via:

• Visa/Mastercard debit cards (credit cards are listed as available but remember, it’s illegal to bet with a credit card in the UK).
• Neteller
• Skrill
• Paysafecard (deposit only)
• Bank wire (withdrawal only).

We’d also strongly recommend ensuring that your account is completely verified before you place any bets, because you won’t be able to withdraw your winnings until this is complete.

An extensive Q&A section about payment methods can be found under the “Funding My Account” section on the Matchbook UK site. Although this may seem a little tedious, we would recommend reading it thoroughly to make sure you don’t encounter any issues when depositing or withdrawing.

One aspect of every provider that is key to these Matchbook providers is the availability of customer service. Luckily, Matchbook certainly doesn't disappoint in this aspect. Not only is there a “live chat” option in the bottom right hand corner of every page you access on the site, but there are a tonne of ways to contact customer support.

All you need to do is access the “contact us” page via the link at the bottom of the homepage. From there, you can request a call back from a member of the Matchbook UK  team or send an email.

Usually, we would recommend using the live chat function. There doesn’t appear to be a time frame available on the other methods and when we need support, we’d usually like it to be immediate. While most providers will aim to get back to you in 24-48 hours, Matchbook doesn't appear to confirm this.

If this addition to the Matchbook ratings isn’t quite enough for you, remember to check out the Tote reviews too!

Is Matchbook reliable? Is Matchbook secure? These are both really important questions to ask before signing up to the site. The best way to check is by looking into the licences granted to the site.

Players looking to bet at Matchbook can rest assured that they have been granted a licence from the UK Gambling Commission to provide their services to players in the UK as well as a licence from Alderney Gambling Control Commission. This is no mean feat. The UKGC are famously one of the most difficult regulatory bodies to please so you can be safe in the knowledge that they’ve done the work so you don’t have to.

Matchbook are also dedicated to keeping your data safe. As usual, although it may be a touch on the boring side, we’d recommend checking out the privacy policy on their site before you get to the really fun part of betting.

One unfortunate aspect is that our Matchbook reviews were unable to find any kind of loyalty or reward programme for returning customers. Although this might be disappointing at first, there are still plenty of bonuses to choose from.

Matchbook is a betting exchange, meaning that instead of customers betting against the provider, they bet against each other. This means that it’s not necessarily in the best interest of Matchbook to be the one handing out benefits. This is why it’s not too surprising that there isn’t a loyalty programme.

If loyalty rewards are a non-negotiable part of your betting experience, we’ve got you covered with a Bwin review as well!