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Best Betting Sites UK / Reviews / Matchbook Review

Matchbook UK Review: Our Expert Matchbook Rating For 2024

Is Matchbook Legit: Read Our Verdict On Matchbook Sports and Casino

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User Reviews

Let’s get started on our new Matchbook reviews! This provider is a little bit different in that they are a betting exchange. Players can bet against each other for a bit more fun instead of Matchbook themselves!

Betting exchanges are relatively uncommon in the betting world. They’re usually for players who want to apply quite a lot of thought and research into their bets before they even sign up for the site. In this review, we’ll take you through everything you need to know to get started. There are both sports and casino options available – something for everyone!

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Matchbook: Pros & Cons
  • Android and Apple apps
  • Exciting welcome bonus
  • Extensive safe gambling resources
  • In-play betting
  • Limited betting markets
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Customer Support
Live Chat, Phone, Email Support
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Overall Rating
  • Bonus Offers & Free Bets
  • Usability, Look & Feel
  • Mobile App
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
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Last Updated on 17/05/2024
Fact checked by: Mike McKean

Matchbook bonus offers - what’s in store?

Bonus offers are part of the fabric of betting. Without them, it would be quite difficult to find the right provider for you. Let’s face it, a lot of the markets are quite similar! An attractive bonus offer can really put one provider ahead of another.

Our Matchbook reviews found there are a number of exciting bonuses available but right now, let’s focus on the welcome offer for new customers. You’ll be able to claim up to £20 in cash if your first bet loses. That’s right, not as a free bet, as cash. Matchbook is a betting exchange, so almost all your first stake can be returned to you.

This is really unusual. Most of the risk-free bets offered at other providers will only be returned as another bet. Matchbook UK has got you covered though. It seems they’re so confident on how good their betting options are, you can receive your cash back within 48 hours of the bet completing.

How the Matchbook UK site looks and feels

As we see with other sites in a lot of the bookmaker reviews, the Matchbook UK website is a really attractive place to bet. They have a classic red, black and white colour scheme that is pretty aesthetically pleasing. Unfortunately, the site doesn’t appear to have a dark mode so those among us who love to bet at night might need to brace ourselves for the bright light.

The site is also pretty intuitive, which is handy when you’re rushing to place a last-minute bet before your match starts. The sports are the focus of the homepage but you can navigate around through bars along the top, left and right hand sides of the page.

Placing a bet itself couldn’t be easier. All you need to do is find your game, click on the odds, enter your stake and click “place bet”. Remember though, you’ll need to be logged into a verified account before you can complete the bet.

Payment methods at Matchbook UK

The list of payment methods isn’t as extensive as we’ve seen on some other sites but these Matchbook reviews still found that we weren’t left wanting. Players both new and returning can deposit and withdraw their winnings via:

  • Visa/Mastercard debit cards (credit cards are listed as available but remember, it’s illegal to bet with a credit card in the UK).
  • Neteller
  • Skrill
  • Paysafecard (deposit only)
  • Bank wire (withdrawal only).

We’d also strongly recommend ensuring that your account is completely verified before you place any bets, because you won’t be able to withdraw your winnings until this is complete.

An extensive Q&A section about payment methods can be found under the “Funding My Account” section on the Matchbook UK site. Although this may seem a little tedious, we would recommend reading it thoroughly to make sure you don’t encounter any issues when depositing or withdrawing.

Customer service availability

One aspect of every provider that is key to these Matchbook providers is the availability of customer service. Luckily, Matchbook certainly doesn't disappoint in this aspect. Not only is there a “live chat” option in the bottom right hand corner of every page you access on the site, but there are a tonne of ways to contact customer support.

All you need to do is access the “contact us” page via the link at the bottom of the homepage. From there, you can request a call back from a member of the Matchbook UK  team or send an email.

Usually, we would recommend using the live chat function. There doesn’t appear to be a time frame available on the other methods and when we need support, we’d usually like it to be immediate. While most providers will aim to get back to you in 24-48 hours, Matchbook doesn't appear to confirm this.

If this addition to the Matchbook ratings isn’t quite enough for you, remember to check out the Tote reviews too!

Is Matchbook secure?

Is Matchbook reliable? Is Matchbook secure? These are both really important questions to ask before signing up to the site. The best way to check is by looking into the licences granted to the site.

Players looking to bet at Matchbook can rest assured that they have been granted a licence from the UK Gambling Commission to provide their services to players in the UK as well as a licence from Alderney Gambling Control Commission. This is no mean feat. The UKGC are famously one of the most difficult regulatory bodies to please so you can be safe in the knowledge that they’ve done the work so you don’t have to.

UKGC - UK Gambling Commission

Matchbook are also dedicated to keeping your data safe. As usual, although it may be a touch on the boring side, we’d recommend checking out the privacy policy on their site before you get to the really fun part of betting.

Extra rewards at Matchbook UK

One unfortunate aspect is that our Matchbook reviews were unable to find any kind of loyalty or reward programme for returning customers. Although this might be disappointing at first, there are still plenty of bonuses to choose from.

Matchbook is a betting exchange, meaning that instead of customers betting against the provider, they bet against each other. This means that it’s not necessarily in the best interest of Matchbook to be the one handing out benefits. This is why it’s not too surprising that there isn’t a loyalty programme.

If loyalty rewards are a non-negotiable part of your betting experience, we’ve got you covered with a Bwin review as well!

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Software providers at Matchbook

Software is an important aspect of any online casino. No one wants to wait around for a long time while different games load. No one wants to deal with lag resulting in a missed win. Well, players at Matchbook UK won’t have to worry on that front.

NetEnt Online Casino
Red Tiger Online Casino
Proprietary Games Online Casino
Evolution Gaming Online Casino

While the list of software providers at Matchbook is limited, they include such giants in the industry as Net Ent and Red Tiger. That’s not all: Matchbook also provides some games featuring its own software. You won’t see a drop in performance by playing these games either.

Games to play at Matchbook

You might be thinking that a betting exchange such as Matchbook wouldn’t have such a good selection at their casino, but you’d be wrong. Alongside hundreds of slot games, as you’d expect, they also have an extensive collection of table games, video poker and special jackpot games. This means you’ll never run out of games.

Unfortunately, there don’t appear to be any bonuses listed for the casino games on the site. However, that doesn’t mean that you can’t win big. The prizes range from £100 up to £20,000. That’s plenty to be going on with in our view, but if a casino bonus is really your thing, check out the Rhino Bet reviews too!

Live casino games at Matchbook UK

A good live casino is often what sets one provider apart from the rest. Matchbook UK does not disappoint in this arena. You can play a lot of the usual games as well as some that are a little less well known:

  • Roulette
  • Blackjack
  • Baccarat
  • Poker
  • Deal or No Deal
  • Dragon Tiger
  • Monopoly Live

And that’s just to name a few.

Live casinos can give you the experience of a proper full Vegas-style casino without ever having to leave your house. Be sure to double-check you can play your live casino games from your phone before relying on a mobile device.

Limits for the Matchbook casino

Luckily, you won’t find the complexity of tonnes of different limitations on different aspects of Matchbook UK. Their casino limitations are fairly similar to those found over on the sports side of the site. You can make sure to stay safe by imposing your own deposit limits over the course of 24 hours, seven days or one month.

There is also no clear withdrawal limit on any of the Matchbook products. Although withdrawal limits tend not to affect casual players too often, it’s certainly worth noting if you ever win big!


At the end of the day, is Matchbook secure in its casino? How does that affect the Matchbook ratings? That is certainly the case from what we can see. It’s also one of the more diverse casinos we’ve seen. As well as the usual slots, blackjack, roulette and poker, there’s a little more to it, which adds to the excitement.

We’re particularly impressed with the prizes that range up to a whopping £20,000 for one of the games! It’s certainly not to be fought shy of and who knows, that could be you one day!

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Matchbook UK FAQ

✨ Is there a bonus code for the Matchbook UK bonuses?

Sometimes, operators won’t require you to enter a bonus code at all. In this case, the bonus will automatically be applied to your account. However, sometimes you might need to dig a little to find that specific code to enter before proceeding. Our Matchbook reviews have got the codes right there waiting for you.

🙌 Why should I choose Matchbook?

Of course, this is completely up to you as a player! Matchbook is a little different from the usual betting providers. We’ve got a handy comparison tool to help you find the best review. If you’re the kind of player who prefers to simply log in and get playing, you might wish to consider checking out the Red Zone Sports review as well!

📱How much of the Matchbook site can I use on the go?

If you’re interested in finding out more about mobile app availability for both Apple and Android users on Matchbook, we recommend checking out our review right here on this site!

Overall conclusion

After all is said and done, is Matchbook reliable? We think the answer is a clear and definitive yes. The licences provided by more than one regulatory body speak for themselves. If you’re looking for something of a different betting experience to the usual run-of-the-mill site, Matchbook UK certainly deserves some of your attention.

If you’re interested in keeping up with the latest betting information from Matchbook, it also has podcast episodes that you can download on YouTube, Spotify, SoundCloud and more. There are a tonne of episodes available so it’s worth a listen!

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  • New games are added regularly to the list.
  • Extensive live casino with tons of different games.
  • Prizes of up to £20,000 on some games.

User Reviews for Matchbook

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