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Best Betting Sites UK / Reviews / mFortune Review

mFortune UK Review: Our Expert mFortune Rating For 2024

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  • Triple-layered welcome bonus
  • Award-winning customer service
  • Pioneer of the mobile casino industry
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  • 90+ bingo games
  • No deposit welcome offer up to £10
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Details
User Reviews6

If you’re looking for a top mobile casino, then we’re confident our mFortune reviews have what you need.

Not only is there a great sign up offer for new customers, but there’s also regular promotions for those who like to stick around with the same provider.

We’ll also tell you all about why we think their award-winning customer service lives up to the hype and how this pioneer of mobile casino gaming is still among the best in the business, thanks to their excellent mobile site and multiple gaming apps.

Read More
Payment Methods
PayPal
Visa
Mastercard
+
License
UKGC - UK Gambling Commission
Company
InTouch Games LTD Casinos
Founded
2007
Website
mfortune.co.uk
Available Languages
EN
Customer Support
Live Chat, Phone, Email Support
Email
support@mfortune.co.uk
Phone
01384 880842
Verified by
GamStop
Software Providers
Proprietary Games
Intouch Games
Number of Slots
196
Overall Rating
  • Bonus Offers & Free Bets
    3.8/5
  • Usability, Look & Feel
    4.2/5
  • Mobile App
    4.0/5
  • Payment Methods
    4.1/5
  • Customer Service
    3.8/5
  • Licence & Security
    3.7/5
  • Rewards & Loyalty Program
    3.9/5
R. Foley
19/04/2023
Helpful customer support
"I did have an issue with the welcome bonus, I was unsure what to do, but customer support were really helpful and steered me right"
Sophie
15/04/2023
Good bonus
"I like the no deposit bonus, it lets you try out the site wthout pressure of losing your own money"
User Rating
3.7/5
6 User Reviews
5 Stars
16.7%
4 Stars
33.3%
3 Stars
50.0%
2 Stars
0.0%
1 Star
0.0%
Last Updated on 05/12/2024
Fact checked by: Mike McKean

mFortune sign up offer - Get up to £10 no deposit

There are two welcome bonuses available for new customers at mFortune. First of all, there is a no deposit bonus worth up to £10. All that you have to do to claim this is create your mFortune login.

After that, you have the option to claim a 200% deposit match that comes with 100 free spins. You can read more about these offers in our dedicated mFortune bonus review here at Betting.co.uk.

Usability, Look & Feel

mFortune Reviews - Mobile

mFortune started life as a mobile-only site and later as an app - in fact, it was actually one of the pioneers of mobile gaming in the online casino & gambling industry. As a result, it makes sense that we start off our mFortune ratings here by telling you about their mobile service and how it works. The mFortune UK site is optimized for all screen sizes, from desktop to iPads and mobile phones  - both Android and Apple iOS devices. As well as having an excellent mobile-optimized website, mFortune also has a few different apps, with specialist downloadable players for their slot, bingo, table games and poker. If you’re interested in checking out some of Intouch Games’ other brands, then have a butchers at our Mr. Spin Review and PocketWin Rating.

As almost all of the games with mFortune are created in house by their parent company Intouch Games, the overall mobile offering is simply excellent. Titles are available across all platforms and can be played either online or in downloaded format. There are very few bugs and generally, everything works fairly smoothly. Usually, the goal of a good mobile site or app is to replicate the desktop version, however as mFortune began life as a mobile operator, they had to do things the other way around.

mFortune Ratings - Desktop

The desktop site definitely lives up to the famous mFortune UK mobile service. The site is wonderfully laid out, easy to navigate and has all of the games available. Your banking info, account information, support and current bonus offers are all easy to find via the bar at the top. Finding the games you want is extremely easy, as the filter search function and type-in search bar work seamlessly. Like with most casino sites, there is an attention-grabbing ad banner at the top for games and bonuses, but it isn't overly distracting.

Although the logo is a neat green and red, and our only criticism here is that the overall colours in the website don’t really reflect this. Moreover, there is no real pattern or sense of brand identity; the top is black, the banner below is blue and the background is white. Throw that in with the multicolour game logos and things get a bit busy. Fortunately though, the website is so sleek, user-friendly and intelligently designed that they more than get away with the busy colour scheme.

Is there an mFortune app?

Let’s look at the app possibilities here in more detail. For starters, there’s no need to use an app if you don’t want to, as the site is fine to view and use on any smartphone or tablet you might have. However, the App Store does carry an mFortune casino app that’s been designed for the iPad. New game releases and bug fixes are offered in recent updates, which is good to see. We didn’t find an Android app, but as you can play all their games via a mobile browser anyway, you may not be too concerned about that.

Payments

mFortune UK has a relatively small but quality selection of 6 payment methods. Namely, these are Mastercard, Visa,  PayPal, Skrill, Paysafecard and pay by phone. The fact that PayPal lends its service to this provider reflects positively on our mFortune ratings as PayPal only works with 100% legit and certified operators. Therefore this can provide an answer to the question “is mFortune secure?’

Deposits

Deposits can be made using any of the above 6 payment methods once your mFortune account has been fully registered and verified. No deposit methods will make you exempt from calming any form of bonus discussed in our mFortune reviews. Skrill is often exempt from online casino bonuses, but we’re pleased to say that’s not the case here.

The minimum deposit amount is £3 for pay by phone and £5 for all other payment methods but in order to qualify for the sign up offer, a minimum deposit of £10 is required. There’s no maximum deposit amount, however, if you’re using pay by phone, then your mobile provider might have some limits set on their end. Similarly, mFortune doesn’t charge any fees for neither deposits nor withdrawals, however, your bank or payment provider may charge something at the other end - so check this beforehand.

Withdrawals

First of all, to make life a lot easier for yourself, it’s best to withdraw using the same account and payment method that you used in order to make your deposit. One of the things attributed to the high mFortune ratings found is that they have no withdrawal limit. Technically speaking, there’s no minimum withdrawal limit either, however, you’re charged a fee of £3 for withdrawal under £10. So basically, treat the minimum withdrawal limit as £10 - less than that’s not really with withdrawing anyway. Make sure not to make any real cash withdrawals while you still have an active bonus or bonus winnings without the wagering requirements having been met, as your bonus or winnings will disappear.

Recommended Payment Method: PayPal

Our recommended payment method for our mFortune Reviews is PayPal. We’ve based this decision as it’s the top-ranking payment method that they have overall in terms of ease of use, privacy and security. PayPal doesn’t share your payment information with the online casino, this both aids your online privacy and helps protect you from potential fraud & hackers that you could expose yourself to by paying with your actual bank account.

Pay by Phone: How it Works

You might not have run into pay by phone anymore, as it is a payment method that’s very much attributed to the mobile-focused casino provided by Intouch Games, mFortune’s parent company. How it works is that you can top up your mFortune account and the amount is either charged to your monthly phone bill or pre-pay phone account. If you choose to use this payment method, just ensure you’re up to date and on top of your phone bill as problems here could have a knock-on effect and result in your mFortune account getting closed or suspended.

Customer Service

You can contact the mFortune UK customer service team via 3 main channels; live chat, phone line and email support. You can also get in touch via their social media accounts, including Facebook and Twitter - where you’ll also sometimes find additional promos and important information. Before contacting the customer service team, you can make use of the excellent FAQs section, which is well laid out and can answer the majority of casual enquiries. Then mFortune customer service support team is contactable 24/7.

Live Chat

The live chat service is the quickest and easiest way to get answers to any enquiries you may have with mFortune, and can be found in the “Support Tab” once a dialogue has been opened, you can always find the live chat via a widget at the bottom of your app or desktop/mobile screen. The response times in our experience were extremely quick and useful. However, a slight fall in our mFortune ratings here comes due to the fact that, at first, you’re put through to a “virtual assistant” meaning you have to have to do a bit of FAQ button clicking before you can get put through to an actual human customer service agent. Once you’re put through though, they are extremely helpful.

Email Support

For more long-winded or serious enquiries, you can contact the customer service team via their email support address, which you can find on their website. They promise a response within 24 hours, however, we were contacted within an afternoon when testing the service. In order to speed up the process, you’re encouraged to provide a mobile number. If your enquiry is complicated or relatively serious, a member of the mFortune reviews customer service team will phone you to deal with your enquiry on a more personal level.

Phone Line

If you want a quick and personal response from the mFortune UK customer service team, then you can call them directly via the phone number displayed on their website. The number is a regular UK phone number with a Dudley area code, therefore the call will be charged at a usual network rate. Alternatively, you can request a free callback by texting HELP to 85777. Generally speaking with the callback, a member of the mFortune customer service team will contact you the same day. In our experience, the customer service agents were both likeable and helpful when testing them for our review.

License & Security

Now comes the time for us to answer that all-important question, so let’s find out - is mFortune reliable & secure? mFortune is licensed right here in Blighty by the UK Gambling Commission (UKGC), which is one of the strictest and most stringent gambling regulatory bodies on the planet. Moreover, mFortune is headquartered right here in Dudley in the West Midlands, rather than overseas in Malta or Cyprus like the majority of other online gambling companies these days. Not that being based in Malta is a bad thing, the UK base just gives bonus points to our mFortune ratings.

To further cement their legitimacy, mFortune is listed on the London stock exchange and is part of the Dudley Group for the NHS Foundation Trust. The site has won multiple awards over the years, including the 2020 Which Bingo award for the best customer service - which our mFortune reviews confirmed was well-deserved (see the above section). mFortune is one of multiple brands that belong to the eGaming company Intouch Games, who’s other brands include Cashmo, Mr. Spin and PocketWin to name but a few. As a result, all of their games are developed in house, giving them better control of promotions and the maintenance of their game offerings. All financial transactions with mFortune UK are encrypted using SSL technology, meaning your money and data should be safe in line with UKGC regulations.

If you want to find out more about the regulation and safety of other popular online casino brands, then check out our Rizk reliable review Trada Casino secure test.

Rewards & Loyalty Program

The rewards here don’t stop with the triple-layered welcome bonus - as other mFortune Reviews note, this mobile casino is renowned for its range of quality bonuses. Included in these is the Loyalty Shop, Game of the Month Giveaway, the Weekly Bingo Prize Draws and the excellent refer a friend bonus. With so many bonuses on offer, is it really any wonder why our mFortune ratings are so high here? Below, we’ve provided you with the details of the best bonuses offered by mFortune UK:

The mFortune Refer a Friend Bonus

We’re kickstarting things with the refer a friend bonus, because it’s better than most you’ll find out there at the minute. As soon as the friend you’ve recommended successfully signs up, you’ll get an automatic bonus of up to £5. It doesn’t stop there though, as when your friend makes their first deposit you’ll get a bonus worth 50% of that deposit. A triple-layered welcome bonus and a double-layered refer a friend bonus - what’s not to like? The only other refer a friend bonus you’ll find out there that might rival it are from other brands belonging to Intouch Games - the parent company of mFortune.

mFortune Reviews: Loyalty Shop, Prize Draws & Games of the Month

Every time you play mFortune bingo, you’ll receive loyalty points, which you can either exchange for bonus credit to wagering the mFortune casino or to buy special gifts in the mFortune loyalty store. Additionally, mFortune UK also gives away more than 1000 prizes each week! In the casino, mFortune will put forward a game of the month 12 times a year. Each chosen game of the month will have a special bonus attached to it that all existing mFortune customers can claim. This special bonus could be free spins, a matched deposit bonus or something else. You have to play the game of the month in order to have a chance of unlocking the bonus within.

And last but not least, there’s a weekly prize draw every Tuesday and Thursday with mFortune bingo. The twice-weekly draws happen at 8.30pm UK time, and to be in with a chance of winning, all you have to do is have a valid ticket for any of mFortune’s bingo rooms at the time the prize draw begins. Keep up to date with mFortune Reviews as they are always adding new bonuses and promotional offers. On the mFortune site, you can always check the available offers by clicking on the BONUS & PROMOTIONS tab at the top of your screen.

mFortune Casino

Software

All of mFortune’s game titles are developed in house by their parent company Intouch Gaming, a UK-based software developer in the eGAMING sector that has also launched a number of online & mobile casino brands over the years. As well as mFortune UK, their other brands include Mr. Spin, PocketWin and Cashmo.

Although you might miss some of the big-name titles you’re used to seeing in other online casinos, our mFortune ratings reflect that fact that the pros of in house game development by far outweigh the cons. For starters, they have complete control over their games, meaning that they are optimized for both the desktop and mobile version of the site. Additionally, they have specialist apps for their slot, table and bingo games that content app-only exclusive games.

Not being beholden to the requests and contract clauses of 3rd party software providers also helps mFortune when it comes to bonuses. They are pretty much free to select any game they want for monthly promotions and free spins. On top of that, no specific game titles are exempt from bonuses or wagering requirements - which is often an annoyance we have to look out for in the terms and conditions of most other online & mobile casinos.

Game Portfolio

As we spoke about at length above, almost all of the game titles provided by mFortune come from their own in house development. Therefore you might miss some of the trademarked titles that you enjoy playing in other online casinos. However, mFortune were among the very first to develop mobile casino games when online casino gaming was just taking off, therefore the quality on offer simply shouldn’t be overlooked.

As well as quality casino slots, mFortune also has a range of table games, awarding-winning bingo games and poker. All of the games available on their desktop website are also optimised for the mobile and tablet screens.

In fact, the majority of their games were originally created with the small screen in mind and were actually adapted for desktop users to broaden their customer base. As well as the games available on the site, mFortune also has a number of downloadable games that are exclusive to their multiple gaming apps. Overall, we’re giving rave mFortune reviews here. Some of their most popular and well-known titles include mFortune Bingo, Super Win 7 and Vegas Vegas.

Live Casino

Unfortunately, at the time of writing, mFortune doesn’t have a live casino available. There is, however, a small selection of table games including blackjack and roulette.

Limits

On slot games the stake limits for a single line differs from game to game. For example, one of the lower limit games is Robinson Riches, which has a bet of 1p and a maximum bet of just £5. This is the standard set across the majority of the games, however, those with a higher limit have minimum bets of 10p and maximums of £20 for a single stake. There are no limits stated in either of the table games, when it comes to deposits, your minimum deposit is £3 for pay by phone and £5 for all other payment methods.

Technically speaking, there’s no minimum withdrawal, however, there’s a charge of £3 for withdrawals under £10, making them hardly worthwhile. There’s no maximum when it comes to deposits and withdrawals. You can find more information about the deposit & withdrawal limits in the “Payments” section above in our mFortune ratings & review.

Product Summary & Conclusion

If mobile gaming is your thing, then we absolutely wouldn’t hesitate to recommend mFortune UK to you today. As we mentioned in our mFortune reviews, they literally were among the trailblazers of mobile casino gaming and bingo back in the day, and have carried that tradition forward. They’ve carried this forward into the present day and to say that their range of website, app and exclusive downloadable games is impressive is an understatement. On top of all that, there’s the award-winning customer service and the triple-layered welcome bonus - both of which you can read about above in our review.

mFortune Bingo

Introduction to our mFortune review UK

mFortune UK is a bingo and casino operator that is based in the UK and licensed by the UKGC. Its primary focus is on mobile gaming, and its app, Bingo by mFortune, is available on all Android and iOS mobile phones and tablets.

Bingo rooms - 11 gem-themed rooms to choose from

Altogether, there are 11 bingo rooms in the mFortune app, all of which are named after precious gemstones, such as Ruby, Amethyst, Onyx, and Sapphire.To play, you just need to create your account, download the app, enter a room and choose how many tickets that you want to play with.

What types of bingo can you play at mFortune?

The only type of bingo available at mFortune is 90-ball. In every game on the app, you have three chances to win:

  • One line
  • Two lines
  • Full house

Although some of you may find that the lack of bingo variants is a bit restrictive, at least they have chosen the most popular form for UK players. Additionally, each room and bingo game has a distinctly different theme and feel, which adds an additional dynamic to the gameplay overall.

Prizes - Hit the progressive jackpot

All of the prizes for winning at mFortune are paid into your balance in the form of cash that can then be withdrawn directly to your bank or PayPal account. If you manage to hit a full house in 35 numbers or less, you will win the progressive jackpot.

Every time that someone buys a ticket for a bingo room, a percentage of that ticket goes towards increasing the progressive jackpot. The longer a room goes on without the jackpot being won, the bigger it becomes.

Additionally, every £1 that you spend will see you earn loyalty points which can be redeemed for extra rewards. These rewards include bonus credits, electronic devices and even experience days out in the UK.

Software - InTouch Games

All of the bingo rooms and games are powered by software from InTouch Games, which is an award-winning igaming company. The company focuses heavily on developing mobile games and brands. As a result, you can almost exclusively only play bingo on the mFortune apps.Some of InTouch Games’ other products include:

  • Mr. Spin
  • Jammy Monkey
  • Dr. Slot
  • PocketWin
  • BonusBoss
  • Casino2020

mFortune reviews - What other games can you play

Like most of the top online bingo operators in the UK, mFortune also provides you with a range of casino games that you can play. To play slots, roulette and blackjack games, all of which have been developed in-house, you will need to download the mFortune Casino app separately.

Product summary and conclusion - Great for mobile bingo

If you almost exclusively play bingo on mobile, then mFortune is an operator that you should like. As most games and rooms cannot be accessed on desktop, a lot of work has gone into making mFortune’s mobile bingo games as good as they possibly can be. Moreover, there are plenty of bonuses for both new and existing customers to enhance your overall experience.

mFortune UK FAQ

✅ Is mFortune casino legit?

All of the details regarding mFortune’s history, ownership, regulation and stock exchange listing can be found in the mFortune reviews here at Betting.co.uk. Not only have we taken our reach info at face value, but we’ve tested the site and the customer service team ourselves to make sure everything is 100% legit here. Our experts never recommend sites that they wouldn’t bet on themselves, so you can trust our reviews.

⌛ How long does it take mFortune take to pay out?

mFortune are known for their favourable withdrawal conditions, but the full extent of them is just too long to list in a short answer like this. For full details, follow the link to the mFortune ratings & reviews at Betting.co.uk. Everything you need to know right here with our experts.

❓ Does mFortune have wagering requirements?

The majority of online casinos these days have wagering requirements attached to their bonuses, including free spins, matched deposit offers and no deposit boosters. Therefore, it would come as a real surprise if mFortune didn’t have any wagering requirements. You can find full details of the mFortune bonus conditions, including any wagering requirements, by clicking here.

Overall Conclusion

If you like the sound of gaming with a mobile casino veteran that’s still at the top of its game, then there really is no need to look further than mFortune UK in our opinion. Added to that, there’s an excellent welcome bonus, that includes a genuine no deposit bonus, award-winning customer service and mFortune is UK based with strong community ties. Overall, if you like slots, bingo and other casino games, we definitely wouldn’t hesitate to recommend our mFortune ratings to you today.

User Reviews for mFortune

3.67/5 – 6 User Reviews
  1. Good mobile casino
    Trevor

    Good choice of games when I want some mobile gaming. Easy enough to deposit and play. Liked the no deposit bonus too.

    -
  2. Quirky
    Lisa P

    This is a very different casino site. THere are loads of games I've not seen anywhere else (they love Irish themed games!) which makes things a lot of fun.

    I would have liked to have seen few of my favourite games, but I guess you have to forgo that when you join a site like this.
  3. good welcome offer
    Corey

    good welcome offer and the site is well laid out

    no real offers after the weclome one which is disappointing
  4. Decent
    Barney

    it's got a decent selection of games

    no real bonuses and the withdrawals are pretty slow which lets it down
  5. Good bonus
    Sophie

    I like the no deposit bonus, it lets you try out the site wthout pressure of losing your own money

    -
  6. Helpful customer support
    R. Foley

    I did have an issue with the welcome bonus, I was unsure what to do, but customer support were really helpful and steered me right

    -

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