All of the best online bingo operators offer a fantastic range of bonus offers. If you have read our OK Bingo review you will have seen a great example of this, and Moon Bingo is no exception. In this section of our Moon Bingo review, we will take a look at what’s on offer for both new and existing Moon Bingo customers.
Moon Bingo has a host of promotions available for both new and existing customers, and in this next section of our Moon Bingo review, we will explain how you can claim and use those offers.
New customer offers
When you sign up at Moon Bingo you can take advantage of a very appealing welcome offer. All you need to do is register for a new account at Moon Bingo and make a first deposit of at least £10. In return, Moon Bingo will reward you with a 200% matched deposit bingo bonus and 50 free spins.
The 200% deposit bingo bonus is for a maximum of £100. For example, if you deposit £20 you will receive a bonus of £40, giving you £60 to play with in any of the Moon Bingo rooms.
The wagering requirements on the bingo bonus are x4 of the total amount of the deposit plus the bonus. So using the above example, you would need to wager £240 (60x4) in order to convert your bonus money into real cash funds.
The free spins element of the offer is slightly more complicated. Here is what you need to know:
- The 50 free spins are awarded in two batches of 25. On the first day after making your deposit, you will receive 25 spins to use on Gonzo’s Quest. 24 hours later you will receive another 25 free spins, this time to use on Starburst.
- Each batch of free spins is available for three days.
- Any winnings from the free spins are converted into bonus funds.
- These bonus funds need to be wagered x85 before they convert to withdrawable cash. So if you win £5 from the free spins, you would need to wager £425 before your bonus funds become real cash.
- Wagering can be completed on any slot game or scratch card, as well as on keno. However, any bets placed on blackjack, roulette and other table games will not contribute towards wagering.
- The maximum real cash winnings from this offer are £100.
Existing customer offers
Unusually for an online bingo site, there is no specific promotion page at Moon Bingo. Instead, all of their promotions are personalised and can be located under the ‘My Offers’ section of your account. If you opt in to receiving marketing communications from Moon Bingo, you will also receive various email offers from them.
These offers vary over time, but the majority will give chances of winning free spins, bonus funds or even prizes such as Amazon vouchers.
In addition to these personalised offers, you can collect points every time you make a real cash wager on qualifying games at Moon Bingo. These points can be used on the site’s exclusive Prize Wheel. This Wheel contains a variety of prizes including free spins, bonus cash and exclusive prizes.
This part of our Moon Bingo review will examine the Moon Bingo website and focus on some key questions. How does the website look? Is it easy to find what you are looking for? Is there a Moon Bingo app?
Moon Bingo website theme and design
Moon Bingo have opted for a fairly simple theme on their website. Compared to many other online bingo sites - for example, check out our Fabulous Bingo review - This is typified by the company logo - Moon Bingo written in red and blue with a couple of small stars in the top right corner. These two colours, with a white background, are also prominent on the various site menus. The site imagery is also simple but effective, and largely involves happy people playing bingo on their mobile phones.
Simplicity is also at the heart of the website’s design. All of the site options are easily accessible via the menu at the top of the screen - bingo rooms, casino games, Slingo games and your account information is all here. Plus, you can link to the site’s blog and find information helping you to download the Moon Bingo app for your device.
When you get to your chosen page, you will be able to find what you are looking for in no time at all. Bingo rooms are clearly laid out with details of the ticket prices and prize funds. Casino games and Slingo games are also clearly laid out and you can drill down to look at different types of games such as scratchcards and jackpot games.
Moon Bingo has an excellent mobile app that is available on both Apple and Android devices. The app can be downloaded from the Google Play store or the App Store. Alternatively, there are direct links to download the app from the Moon Bingo website.
Playing on the Moon Bingo app offers you exactly the same experience as the website. You have all of the same menu options and the same great choice of games, which means you can enjoy all the fun of Moon Bingo when you are out and about.
Nowadays there are more and more payment options available to online bingo players. Some methods, such as debit or credit cards have been around since the early days of online bingo, whereas others, including eWallets, have only been on offer in recent times.
You can make deposits to Moon Bingo via the following methods:
These options can be accessed via the deposit section of your account information. Simply register your payment method and you are good to go. The minimum deposit is £5 and all of the methods are free of charge. Funds should arrive in your account instantly.
Withdrawals can be made by any of the above methods aside from Apple Pay and pay by mobile. The minimum amount you can request to withdraw is £5 and you are permitted to make up to 10 withdrawals per day. Withdrawal times can vary. For example, PayPal requests would arrive in your account within 1-2 days, but card payments may take a couple of days longer to be processed. Whichever method you choose, your money would be with you within a few working days.
No matter how experienced you are at playing bingo online, you can still encounter the occasional problem. Perhaps a payment has been delayed or you are struggling to understand the specifics of a promotion. When these situations arise, you need to have reliable and fast solutions available to you.
Should you experience any issues whilst using Moon Bingo, you can contact them via telephone or email. The telephone service is operated from 8 am until late at night, whilst email queries should receive replies within 48 hours. If your query relates to a Moon Bingo promotion, there is a separate email address you can use to expedite your issue.
Moon Bingo also has an active Facebook page, so if you prefer you can contact the operator via this channel. Alternatively, the bingo chat rooms are very active at Moon Bingo, so if you have a minor query, you can post it in the chat to see if any of the occupants can assist. Just make sure you do not post any personal or financial details in them.
This is arguably the most important issue of our Moon Bingo review. You need to stay secure when using online bingo sites and you should only ever use operators that are fully licensed and regulated. Here at Betting.co.uk, we only ever give our recommendation to operators that are fully regulated and hold an active licence.
With that in mind, you will be pleased to learn that Moon Bingo is fully licensed and regulated by the United Kingdom Gambling Commission (UKGC) and is part of the 888 holdings group. To obtain a UKGC licence, Moon Bingo had to successfully demonstrate that they operated a fair and trustworthy gambling provision. This includes using random number generators (RNGs) to determine the outcome of games, as well as advanced SSL technology to protect your funds.
All of the above means that you can have peace of mind when playing at Moon Bingo, safe in the knowledge that the operator is offering a fair and secure online gambling experience.
Loyalty schemes are a great way of adding value to your online gambling. Typically, loyalty programs involve you earning points whenever you wager on a bingo site. When you reach specified points thresholds you can exchange your points for free bingo games, free spins and other rewards.
Whilst there is no specific loyalty club at Moon Bingo, there is a way for players to benefit from regular play. As we mentioned previously, Moon Bingo’s Prize Wheel can be spun when players have acquired sufficient gameplay points. In many ways, this does successfully tick the loyalty club box and can do a great job of adding extra value to your account.
Moon Bingo does have an invitation only VIP Club. If Moon Bingo identifies you as a regular, high stakes player they will contact you and sign you up for the scheme. As a VIP Club member, you will receive exclusive promotions, such as deposit offers and free spins. You will also receive a dedicated VIP account manager. VIP Club membership is reviewed on a monthly basis.
Should a new loyalty scheme be introduced by Moon Bingo we will update our Moon Bingo review accordingly. In the meantime, you can read our other bingo guides, including our Dabber Bingo review, to find out how other operators reward customer loyalty.
Moon Bingo know exactly what they are doing when it comes to online bingo. This is a thoroughly professional operator that can give you a fantastic online bingo experience.
One of the biggest strengths of Moon Bingo is the operator’s superb website and app. However, if you choose to use Moon Bingo you will have a seamless, simple and extremely user friendly journey. In addition, the excellent welcome offer at Moon Bingo allows you to try out both the bingo rooms and slot games. Although the slot wagering requirements for the free spins are very high, the bingo bonus is relatively easy to complete with wagering requirements of just x4.
When it comes to all the background details, Moon Bingo also delivers. The payment methods are plentiful, making a deposit or withdrawal is very easy, your account information is easily accessible and the customer service options are very knowledgeable. It would have been nice to have discovered a live chat option, such as the one discussed in our Bingo Diamond review, but given the quality of the other contact options, finding a solution to any query you have should be a very straightforward process.
Overall, we can highly recommend Moon Bingo to all online bingo fans. If you love playing online bingo, you are going to have a fantastic time at Moon Bingo.