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Ruby Slots review: Is it scam? Is it legal? Warning: Blacklisted

Ruby Slots Free Spins

Those looking for details surrounding Ruby Slots free spins and Ruby Slots promo codes will find everything they need on this page. Simply put, you should just get an 888Casino bonus instead!

Ruby Slots is an online casino owned and operated by the Virtual Casino Group, however, their site does not provide any information surrounding who their gambling license was granted by. It is believed that the casino is licensed by the government of Curacao, which allows them to offer a host of games, including slots, table, and video poker titles. Formally known as VIP Lounge, the casino underwent a rebrand in 2021, however, they have struggled to shake off their bad name.

Unfortunately, the casino has developed a poor reputation when it comes to payouts, something in which we will discuss in greater detail during this review, which will also outline just how safe their gambling site really is. Let’s begin by outlining the main pros and cons uncovered by our Ruby Slots review.

Ruby Slots: Pros & Cons
  • Progressive jackpot slots available
  • 250% matched welcome bonus
  • 24/7 customer support
  • Ruby slots free spins and Ruby Slots promo codes available from time to time
  • No live dealer games
  • Poor reputation surrounding payouts and delay tactics


Bonus Offers & Free Bets

Are there Ruby Slots no deposit bonus codes, Ruby Slots free spins, or Ruby Slots promo codes? With Ruby Slots focusing solely on casino games, meaning that no sports betting options are available, their bonuses and promotions surround slot, table, and video poker titles.

  • Get a 250% matched deposit bonus
  • Bonus worth up to $2,500
  • Use the RUBY250 promo code

Bonuses are certainly an area of this review which will help to attract players, with new customers being able to claim a 250% matched bonus, worth up to a significant $2,500. The promo code “RUBY250” must be used when processing qualifying deposits, while the fact that there are no playthrough requirements or maximum cash out amount certainly being unique.

With no Ruby Slots free spins to speak of here, the bonus can only be used on slots and keno titles, however, the casino does also offer a 100% match bonus, up to a maximum of $1,000, which is available on all games, including Blackjack. This time, however, x30 wagering requirements are present, while the maximum cash out is 10x the bonus amount. The casino does not offer many ongoing promotional offers, however, their VIP program does go some way to making up for this. We will take a closer look at how loyal players are rewarded at Ruby Slots later on, which should also help players in getting over the lack of Ruby Slots no deposit bonus codes and Ruby Slots promo codes. If you don’t mind entering in a promo code or two, then be sure try the BetVictor promotion code and Rubybet promo code offers.

Usability, Look & Feel

Is it easy for players to find their favourite games, Ruby Slots free spins offers and customer support features? Upon entering the casino site as part of this Ruby Slots review, we found that players are likely to be struck by the old-fashioned design, with the casino having seemingly been left behind in this area by many of their competitors. A red colour scheme dominates throughout, with a top menu allowing visitors to browse their games portfolio, promotions, and available payment methods. Meanwhile, a slider keeps players up to date with the latest news, games and bonuses on offer, including any potential Ruby Slots no deposit bonus codes, Ruby Slots free spins or Ruby Slots promo codes, with the website overall performing well.

Moving between casino games is a simple task too, with headings such as online slots, table games, video poker, and speciality games helping players to locate their preferred titles. For those who enjoy a more “old school” approach, Ruby Slots could well be the casino for you. However, accessing features including customer support and withdrawals is not quite as easy, with a distinct lack of menus and links being found once logged into your account. This is the case on both desktop and mobile, however, instant play remains available to both iOS and Android users, making locating potential Ruby Slots free spins and Ruby Slots promo codes a stressful process.



A good number of payment methods are available to players when testing the casino as part of this Ruby Slots review, with one major advantage of the casino being that it accepts Bitcoin. Elsewhere, players can select from Mastercard, Visa, Neteller, Bank Transfer, and American Express. Deposits at Ruby Slots are instant, while withdrawal times range between 1-5 working days generally speaking. However, when completing this review, we learned that many players had experienced significant delays surrounding payouts, while the casino also reportedly used delay tactics in an attempt to get away without processing withdrawals. Be sure to check out which payment types are eligible when it comes to Ruby Slots promo codes too!

  • MasterCard
  • Visa
  • Neteller
  • American Express
  • Bitcoin
  • Bank transfer

We would recommend using an e-wallet platform such as Neteller, with doing so meaning that both deposits and withdrawals can be made in the same way, while at no point will your bank details be shared with the casino itself. Transactions made using Neteller are also unlikely to incur any major fees, meaning that players get to take home the vast majority of their winnings. Minimum deposits at Ruby Slots start at $20, while there is a $2,500 weekly limit, which may put off some players, especially high rollers.

A deposit of at least $30 is required in order to take advantage of any potential Ruby Slots free spins and Ruby Slots promo codes, while there were no Ruby Slots no deposit bonus codes at the time of writing this review.

Interested to see how these options compare to other providers? Check out our latest Guts welcome offer guide!

Customer Service

While support is available 24/7 at Ruby Slots, response times at the casino could certainly be better, especially as contact can only be made via telephone and live chat. Access to such tools can be found via the “Help” tab, which is located in the bottom right-hand corner of the screen at all times, however, the live chat feature is only available to those who hold a valid Ruby Slots account.

The lack of email support is disappointing, while during testing, we were made to wait up to 11 hours for a response in other areas. Meanwhile, unlike with other online casinos, a dedicated or personal account manager cannot be gained at Ruby Slots, another area in which they score poorly, along with the lack of Ruby Slots no deposit bonus codes, Ruby Slots free spins and Ruby Slots promo codes.

License & Security

As we have already mentioned, licensing and security is not something in which Ruby Slots offer visitors to their site a great deal of information about, which is something of a red flag for any potential casino player. The casino does hold a valid gambling license from the Government of Curacao, which means that players from a number of regions can take advantage of their services, including any Ruby Slots free spins or Ruby Slots promo codes, however very little additional information is available in this area.

According to the casino’s FAQ page, 128-bit encryption technology is used to keep player information secure, with Ruby Slots having generally received positive feedback from users in the past. The bottom of their casino site states that they offer secure gaming, no spam, and Norton Safe Web, while all games have been audited by RealTime Gaming’s Quality Assurance Department.

It will come as little surprise that Ruby Slots is not a casino that regularly collects industry awards, with concerns surrounding licensing and security being one of the reasons as to why we have blacklisted their site.

Rewards & Loyalty Program

While Ruby slots free spins and Ruby Slots promo codes are available from time to time, their VIP program is the best way in which players are catered for, with customers who regularly deposit and stake on casino games earning prizes on their site. The program is broken down into five different levels, with the rewards improving as players climb the ladder. Level 1 is referred to as Opal, where players can claim a $100 bonus, 1 comp point for every $1,250 wagered and personalised VIP offers. Level 2, Sapphire, offers a $150 bonus, 1 comp point for every $1,000 wagered, and additional offers. Level 3, Diamond, offers players the chance to claim a £250 bonus, 1 comp point for every $750 wagered and VIP account balance insurance.

Emerald is the name for Level 4 of the Ruby Spins VIP program, where a $500 bonus is on offer, along with 1 comp point for each $500 wagered. Finally, those reaching Ruby, the fifth and final level of the program, will receive a $1,000 welcome bonus, tailored offers and 1 comp point for every $300 bet. The Ruby Slots VIP program may not be as generous as those found on other casino sites, where VIP managers, tickets to exclusive events and tournament entry is available, however, it is still well worth taking advantage of. This VIP program helps to make up for the lack of Ruby Slots coupon codes and Ruby Slots no deposit bonus codes.


Ruby Slots Casino


While Ruby Slots Casino has been blacklisted by our site, along with sites such as those found in our Cool Cat reviews, Royal Panda review and Casumo review, their casino platform does still offer some appealing games and features, with the following being a detailed breakdown of this area, including software and bet limits.

Ruby Slots Casino is powered by Real Time Gaming, which is a software provider founded back in 1998. Real Time Gaming have come under fire in the past for failing to process payouts and even accusing players of cheating, while they have significantly reduced their maximum bets, meaning that they are liable for a maximum of $50,000. As a result of Ruby Slots Casino only being powered by one software provider, players who have their preferred games from other organisations will understand that they will not find such titles here. Meanwhile, Real Time Gaming also has a major impact on the Ruby Slots no deposit bonus codes, Ruby Slots free spins, and Ruby Slots promo codes available to players.

Game Portfolio

While the games portfolio at Ruby Slots Casino should meet the demands of most players, with 180+ slots being on offer, along with a small number of table and video poker titles, the fact that the casino is powered solely by Real Time Gaming does limit them somewhat. Both 3 and 5-reel slots are available, with popular titles including 5 Wishes, 777, and Aladdin’s Wishes, while new options come in the shape of Diamond Fiesta, Vegas Lux, and Wild Hog Luau. Slots at Ruby Slots Casino come with different themes, sound effects, and graphics, whether it be surrounding history, sport, music, or movies, which certainly helps to add to the overall user experience.

  • Slots
  • Roulette
  • Baccarat
  • Blackjack
  • Poker

Meanwhile, while the number of table games is low in comparison to other online casinos, players can still find variants of Blackjack, Baccarat, and Roulette, including European and American. There are also a host of options when it comes to poker, Texas Hold’em, Pai Gow and Red Dog.

Daily, weekly and monthly tournaments are also available at Ruby Slots, with the casino here offering progressive prize pots, with buy-ins ranging from between $5-$50. Games are chosen at random when such tournaments take place, with playing time being anywhere from 15 to 30 minutes. Meanwhile, many of the slot and table games are eligible when it comes to Ruby Slots no deposit bonus codes, Ruby Slots free spins, and Ruby Slots promo codes.

Live Casino

Unfortunately, there are no live casino games available at Ruby Slots, which perhaps doesn’t come as a surprise given the old school nature of their gambling site. However, software provider Real Time Gaming does deliver live dealer titles through their high-performance video feed, so it remains to be seen as to whether this is something that will be added in the future. The lack of live dealer games will undoubtedly put some players off, with the thrill of titles in this area being one of the most exciting parts of online gambling today.


As we have already mentioned, betting limits at Ruby Slots Casino have been altered in order to ensure that they are not liable for major payouts. Bets start at as little as $0.10, rising to an estimated $50,000, with such limits being applicable when it comes to table and the majority of table games.

Product Summary & Conclusion

In conclusion to our Ruby Slots Casino review, while their site does offer some appealing games, bonuses and features, they have been placed on our blacklist, along with our Casino Extreme bonus codes review, Napoli review and Zodiac review, due to concerns when it comes to licensing and payouts. We cannot recommend that players sign up and play at the Real Time Gaming powered casino, even if it appears to offer a host of entertaining and rewarding slot, table and video poker games. Meanwhile, the lack of any live dealer games and strict betting limits also means that they do not score as highly as many of their competitors, while their website design and interface certainly requires updating and modernising.

Ruby Slots Poker


It is not just slots and table games that are found at Ruby Slots, with poker lovers also being quite well catered for on their gambling site. A good number of poker variants can be found, with the following being a breakdown of this section of their operation.

As with all operations at Ruby Slots Casino, poker games come from software provider Real Time Gaming. A good number of video poker games are found, catering for the needs of fans of this type of online gambling, with the following being a detailed look at just which titles are available to players at Ruby Slots. Both instant play and downloadable games are available at Ruby Slots Casino when it comes to poker too.

Game Types & Rake

Pai Gow, Red Dog, Tri-Card and Texas Hold’em poker are among the listed table games at Ruby Slots, while video poker games include Aces and Eights, All American Poker, Bonus Deuces Wild, Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Double Bonus Poker, Double Double Bonus Poker, Double Double Jackpot Poker, Double Jackpot Poker, Jacks or Better, Joker Poker, Loose Deuces, Mystery Bonus Poker, Pick’em Poker and Sevens Wild. However, the casino does not make it clear as to whether rake, the scaled commission fee taken by the operator, charges are incurred by VIP players, with there being no mention of this on their reward program page.


Ruby Slots Casino runs a host of tournaments, which take place on a daily, weekly, and monthly basis. While it is not obvious as to which poker games are involved, poker certainly plays a significant role in such tournaments, where prize pots range from progressive to $5,000. Tournament buy-ins at Ruby Slots start at just $5, rising to $50, meaning that both beginners and high rollers are catered for. Poker tournament play times at Ruby Slots sit between 15 and 30 minutes.


Betting limits surrounding poker games at Ruby Slots Casino range from table to table, with the operator not making it 100% clear as to just what such limits will be. However, with the casino having made restrictions in this area in a bid to limit their potential liability, it is likely that they are lower than at other online casinos.

Product Summary & Conclusion

While the poker section of the Ruby Slots site appears to be entertaining and potentially rewarding, with a large number of games, bonuses, and features being found, our stance on the casino means that we cannot recommend that players sign up here, with major concerns surrounding payouts in particular.

Overall Conclusion

Our Ruby Slots review should have made it clear as to just why the casino is on our blacklist, which also includes our Wild review, Play Ojo review, and Vulkan Vegas bonus code review, meaning that we recommend that players err on the side of caution when signing up and playing games on their site. The online casino does not offer enough information when it comes to their gambling license and who regulates their platform, while they have received a large amount of negative feedback from former players surrounding payouts and slow withdrawals.

Hundreds of games are found at Ruby Slots, including slot, table and video poker titles, however, the lack of any live dealer games is another negative. When compared to other casino reviews at, Ruby Slots does not offer players as many features, while the lack of ruby slots no deposit bonus codes, Ruby Slots free spins, and Ruby Slots promo codes is disappointing, especially in comparison to other online platforms.

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