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Ruby Slots review: Is it scam? Is it legal? Warning: Blacklisted

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Ruby Slots Casino
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0.0/5
  • Poor VIP program
  • Rubbish slots games
  • Unlicensed casino
Ruby Slots Casino Bonus
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User Reviews

Ruby Slots is an illegal online casino owned and operated by the Virtual Casino Group. Formally known as VIP Lounge, the casino underwent a rebrand, however, they have struggled to shake off their bad name.

Unfortunately, the casino has developed a poor reputation when it comes to payouts, something which we will discuss in greater detail during this review, which will also outline just how unsafe their gambling site really is. Let’s begin by outlining the big problems we found in our Ruby Slots review.

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Ruby Slots: Pros & Cons
  • No live dealer
  • Poor reputation
  • Unlicensed in UK
License
Curacao
Company
Virtual Casino Group
Founded
2012
Website
rubyslots.com
Available Languages
EN
Customer Support
Live Chat, Phone, Email Support
Email
help@rubyslots.com
Phone
+1-866-385-7167
Software Providers
Pariplay
Cozy Games
Number of Slots
113
No review posted yet.
User Rating
0/5
5 Stars
0%
4 Stars
0%
3 Stars
0%
2 Stars
0%
1 Star
0%
Last Updated on 05/04/2024
Fact checked by: Jordan Noble

Bonus Offers & Free Bets - Dodgy deals here

Are there Ruby Slots no deposit bonus codes, Ruby Slots free spins, or Ruby Slots promo codes? Yes, but they're all really bad!

With Ruby Slots focusing solely on casino games, meaning that no sports betting options are available, their dodgy bonuses and dismal promotions surround slot, table, and video poker titles.

  • Get a mediocre 250% matched deposit bonus
  • Bonus allegedly worth up to $2,500
  • Promo code needed

Bonuses are certainly an area of this review which will help to confuse players, with new customers being able to allegedly claim a 250% matched bonus, worth up to a $2,500. The promo code must be used when processing qualifying deposits, while the fact that there are no playthrough requirements or maximum cash out amount making us realise that Ruby Slots is having a laugh here.

With no Ruby Slots free spins to speak of here, the dodgy bonus can only be used on slots and keno titles, however, the casino does also offer a woeful 100% match bonus, up to a maximum of $1,000, which is available on some ropey games, including Blackjack. This time, however, some terrifying x30 wagering requirements are present, while the maximum cash out is 10x the bonus amount. The casino does not offer many ongoing promotional offers and their VIP program is a shabby affair. We will take a closer look at how loyal players are duped at Ruby Slots later on, which should also help players in getting over the lack of Ruby Slots no deposit bonus codes and Ruby Slots promo codes.

Usability, Look & Feel - Visually unappealing site

Is it easy for players to find their favourite games, Ruby Slots free spins offers and customer support features? Upon entering the casino site as part of this Ruby Slots review, we found that players are likely to be struck by the old-fashioned design, with the casino having seemingly been left behind in this area by many of their competitors. An ugly red colour scheme dominates throughout, with a top menu barely allowing visitors to browse their games portfolio, dodgy promotions, and limited payment methods. Meanwhile, a weird slider keeps players up to date with the latest news, games and bonuses on offer, including any potential Ruby Slots no deposit bonus codes, Ruby Slots free spins or Ruby Slots promo codes, with the website overall performing poorly.

Moving between casino games is a real task too, with vague headings such as speciality games not helping players to locate their preferred titles. For those who enjoy a confusing approach, Ruby Slots could well be the casino for you. Accessing features including customer support and withdrawals is also not easy, with a distinct lack of menus and links being found once logged into your account. This is the case on both desktop and mobile, however, instant play remains available to both iOS and Android users, making locating potential Ruby Slots free spins and Ruby Slots promo codes a stressful process.


ruby-slots-free-spins

Payments - Don't give Ruby Slots your money

A limited number of payment methods are available to players when testing the casino as part of this Ruby Slots review, with one major alarm bell ringing because the casino accepts Bitcoin. Elsewhere, players can select from Mastercard, Visa, Neteller, Bank Transfer, and American Express. Deposits at Ruby Slots are slow, while withdrawal times range between 1-5 working days which is too long for us. Plus, when completing this review, we learned that many players had experienced significant delays surrounding payouts, while the casino also reportedly used delay tactics in an attempt to get away without processing withdrawals. So avoid giving Ruby Slots your money and avoid those Ruby Slots promo codes too!

  • MasterCard
  • Visa
  • Neteller
  • American Express
  • Bitcoin
  • Bank transfer

Don't get duped into using an e-wallet platform such as Neteller, even though doing so meaning that both deposits and withdrawals can be made in the same way, while at no point will your bank details be shared with the casino itself. Transactions made using Neteller are also unlikely to incur any major fees, meaning that players get to take home the vast majority of their winnings. Minimum deposits at Ruby Slots start at $20, while there is a $2,500 weekly limit, which may put off some players.

A high deposit of at least $30 is required in order to take advantage of any potential Ruby Slots free spins and Ruby Slots promo codes, while there were no Ruby Slots no deposit bonus codes at the time of writing this review. Interested to see how these options compare to legit providers? Check out our latest Guts welcome offer guide instead of this illegal casino!

Customer Service - Not good enough

While support is allegedly available 24/7 at Ruby Slots, response times at the casino could certainly be a lot better, especially as contact can only be made via telephone and live chat. Access to such tools can be found via the “Help” tab, which is located in the bottom right-hand corner of the screen at all times, however, the live chat feature is only available to those who hold a valid Ruby Slots account.

The lack of email support is disappointing, while during testing, we were made to wait up to 11 hours for a response in other areas. Meanwhile, unlike with other online casinos, a dedicated or personal account manager cannot be gained at Ruby Slots, another area in which they score poorly, along with the lack of Ruby Slots no deposit bonus codes, Ruby Slots free spins and Ruby Slots promo codes.

License & Security - Don't trust Ruby Slots

As we have already mentioned, licensing and security is not something in which Ruby Slots offer visitors to their site a great deal of information about, which is something of a red flag for any potential casino player. The casino does hold a valid gambling license from the Government of Curacao, which means that players from a number of regions can take advantage of their services, including any Ruby Slots free spins or Ruby Slots promo codes. However you can't legally play here from the UK.

According to the casino’s FAQ page, some alleged 128-bit encryption technology is used to keep player information secure, but Ruby Slots has generally received negative feedback from users in the past. The bottom of their casino site states that they offer secure gaming, no spam, and Norton Safe Web, while all games have been audited by RealTime Gaming's Quality Assurance Department. However, we don't believe any of this as Ruby Slots is a scam site.

It will come as little surprise that Ruby Slots is not a casino that regularly collects industry awards, with concerns surrounding licensing and security being one of the reasons as to why we have blacklisted their site.

Rewards & Loyalty Program - Not worth the effort

While some rubbish Ruby slots free spins and Ruby Slots promo codes are available from time to time, their VIP program is the easily the worst way in which players are catered for, with customers who regularly deposit and stake on casino games getting seriously ripped off on their site. The program is broken down into five different levels, with the rewards getting worse as players climb the ladder. Level 1 is referred to as Opal, where players can claim a $100 bonus, 1 comp point for every $1,250 wagered and pathetic VIP offers. Level 2, Sapphire, offers a $150 bonus, 1 comp point for every $1,000 wagered, and additional dodgy offers. Level 3, Diamond, offers players the chance to claim a poor £250 bonus, 1 comp point for every $750 wagered and VIP account balance insurance.

Emerald is the name for Level 4 of the Ruby Spins VIP program, where a dreadful $500 bonus is on offer, along with 1 comp point for each $500 wagered. Finally, those reaching Ruby, the fifth and final level of the program, will receive a deceptive $1,000 welcome bonus, tailored offers and 1 comp point for every $300 bet. The Ruby Slots VIP program is nowhere near as good as those found on other casino sites, where VIP managers, tickets to exclusive events and tournament entry is available.  This VIP program doesn't help to make up for the lack of Ruby Slots coupon codes and Ruby Slots no deposit bonus codes.

ruby-slots-free-spins

Ruby Slots Casino

Software - A poor effort

Ruby Slots Casino has been blacklisted by our site, and their casino platform doesn't offer any appealing games and features, with the following being a detailed breakdown of this area, including software and bet limits.

Ruby Slots Casino is powered by a disgraced software provider founded back in 1998. This brand has come under fire in the past for failing to process payouts and even accusing players of cheating, while they have significantly reduced their maximum bets, meaning that they are liable for a maximum of $50,000. As a result of Ruby Slots Casino only being powered by one software provider, players who have their preferred games from other organisations will understand that they will not find such titles here. Meanwhile, the presence of this hated casino game developer also has a negative impact on the Ruby Slots no deposit bonus codes, Ruby Slots free spins, and Ruby Slots promo codes available to players.

Game Portfolio - Dreadful performance here

The games portfolio at Ruby Slots Casino shouldn't meet the demands of hardly any players, with barely enough slots being on offer, along with a tiny number of table and video poker titles, the fact that the casino is powered solely by just one rubbish developer does limit them somewhat. Both 3 and 5-reel slots are available, with popular titles including 5 Wishes, 777, and Aladdin’s Wishes, while new options come in the shape of Diamond Fiesta, Vegas Lux, and Wild Hog Luau. Slots at Ruby Slots Casino come with different weird themes, crappy sound effects, and rubbish graphics, whether it be surrounding history, sport, music, or movies, which certainly helps to add to the nightmarish experience.

  • Slots
  • Roulette
  • Baccarat
  • Blackjack
  • Poker

Meanwhile, the number of table games is low in comparison to other online casinos, and players can barely find variants of Blackjack, Baccarat, and Roulette, including European and American. There are also a very limited number of options when it comes to poker, Texas Hold’em, Pai Gow and Red Dog.

Some woeful daily, weekly and monthly tournaments are also available at Ruby Slots, with the casino here offering dodgy progressive prize pots, with buy-ins ranging from between $5-$50. Games are chosen at random when such tournaments take place, with playing time being anywhere from 15 to 30 minutes. Meanwhile, many of these pathetic slot and table games are eligible when it comes to those deceptive Ruby Slots no deposit bonus codes, Ruby Slots free spins, and Ruby Slots promo codes.

Live Casino - Don't play here

Unfortunately, there are no live casino games available at Ruby Slots, which perhaps doesn’t come as a surprise given the backwards nature of their gambling site. However, the software provider does deliver some poor live dealer titles through their wonky video feed, so it remains to be seen as to whether this is something that will be added in the future. The lack of live dealer games will undoubtedly put some players off, with the thrill of titles in this area being one of the most exciting parts of online gambling today.

Limits - More unfair dealings here

As we have already mentioned, betting limits at Ruby Slots Casino have been altered in order to ensure that they are not liable for major payouts. Bets start at as little as $0.10, rising to an estimated $50,000, with such limits being applicable when it comes to table and the majority of table games. All you need to know to avoid playing at Ruby Slots.

Product Summary & Conclusion - A pathetic attempt at being an online casino

In conclusion to our Ruby Slots Casino review, their site doesn't offer any appealing games, bonuses or features, and so they have been placed on our blacklist due to concerns when it comes to licensing and payouts. We cannot recommend that players sign up and play at the casino, especially as it appears to offer nothing in the way of entertaining or rewarding slot, table and video poker games. Meanwhile, the lack of any live dealer games and strict betting limits also means that they do not score as highly as many of their competitors, while their website design and interface certainly requires updating and modernising.

Ruby Slots Poker

Overall Conclusion - Simply a rubbish casino site

Our Ruby Slots review should have made it clear as to just why the casino is on our blacklist, meaning that we recommend that players avoid all of these sites.

The online casino does not offer enough information when it comes to their gambling license and who regulates their platform, while they have received a large amount of negative feedback from former players surrounding payouts and slow withdrawals.

Only some rubbish games are found at Ruby Slots, including dodgy slots, and some weak table and video poker titles, plus, the lack of any live dealer games is another negative. When compared to other casino reviews at Betting.co.uk, Ruby Slots does not offer players as many features, while the lack of Ruby Slots no deposit bonus codes, Ruby Slots free spins, and Ruby Slots promo codes is disappointing, especially in comparison to other online platforms.

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0.0/5
  • Poor VIP program
  • Rubbish slots games
  • Unlicensed casino
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