Sports
Casino
90/100
Rating
Ruby Bet Sports Bonus
-
*****
Go to Ruby Bet Sports
Highlights
  • Great selection of esports markets
  • Good site design when it comes to live betting
  • Extensive selection of in-play betting markets
87/100
Rating
Ruby Bet Casino Bonus
-
*****
Go to Ruby Bet Casino
Highlights
  • Strong selection of slots with plenty of progressive jackpot games
  • Excellent live casino
  • Good selection of table games

Ruby Bet Reviews & Ratings UK 2020

Is Ruby Bet reliable?

We at Betting.co.uk were interested to see the name of Ruby Bet begin to acquire more popularity amongst punters. Here, we are going to turn our expert eye onto this sportsbook and casino, and give you the benefit of our specialist knowledge to inform you that Ruby Bet UK customers can expect a good level of entertainment from this operator.

By the time that you have read this review, you’ll be able to answer the questions ‘Is Ruby Bet reliable?’ and ‘Is Ruby Bet secure?’ in the positive. You’ll also be able to see that this operator provides a solid all-round service to sports bettors and casino gamers alike, with some tempting bonuses on offer.

Ruby Bet: Pros & Cons
  • Good range of sports covered
  • Tempting but simple welcome offers
  • You can bet on an extensive selection of esports
  • Good range of secure payment methods
  • Site design is not as sharp as on some other betting sites

Bonus Offers

The quality of bonus offers available would go a long way towards answering questions about the reliability of Ruby Bet.  You may have seen some details of this operator’s offers in other Ruby Bet reviews elsewhere and been intrigued. So what kind of bonuses are on offer to Ruby Bet UK customers? You can find a welcome bonus for sports betting and another for casino gaming, and you can claim both of them.

The sports betting bonus entitles you to claim an extra bet worth up to £10. You receive this in return for depositing at least £10 in your new account. You do not need to place a first bet to receive the bonus. The bonus bet must be placed on markets with odds of 1/2. The bet must be used within seven days of being claimed. Any winnings generated by the extra bet are subject to a wagering requirement of 10x before they can be turned into real cash. There is no need to use a Ruby Bet promo code to claim the bonus.

Ruby Bet’s casino welcome offer

But what about Ruby Bet UK’s casino customers? The welcome bonus here is a pretty standard matched deposit offer of 100% up to a maximum of £200. The wagering requirements are pretty steep, though, with players having to wager the bonus 50x before any withdrawals can be made. As you might expect, different games contribute to the wagering requirements at different rates, so check the terms and conditions or with customer service if you need clarification about this. You cannot claim either this offer or the sports welcome bonus if you deposit using Skrill. But we liked these offers overall, and would certainly award good ratings for this aspect of their service.

Curious to find out more? We provide further information – including tips and guidance you may find helpful – in greater depth on our full review of the Ruby Bet bonus offers.

Usability, Look & Feel

This Ruby Bet sportsbook review was not too impressed with the design of this operator’s website. The site has a colour scheme dominated by red and black, with white text. The design follows a pretty standard template, with the sports listed at the left side of the screen. The layout is not especially clear at times, however, and it can become a little confusing if you click on one or two different sports or countries as you search. We’d like to hope that Ruby Bet reviews this design a little in future, just to sharpen it up a little for the benefit of novice bettors. It is not a huge issue, but it might discourage newcomers somewhat.

The casino pages follow a pretty standard online casino template. The games are divided up according to category and there is a search function that works reasonably well. The overall design is certainly solid enough. If Ruby Bet reviews its site design soon then loading times might be improved, as on some devices the site can seem a touch slow at times, though this doesn’t affect much.

A solidly designed site

Is Ruby Bet reliable when it comes to site usability? Well, the site design is certainly functional enough without being flash. Is Ruby Bet secure? We certainly think so, though we’ll go into more detail about that aspect of the site later in this review. If Ruby Bet reviews their site design and sharpens up the search function then we would have no complaints about any aspect of it.

Payments

Ruby Bet UK customers can benefit from using a wide range of payment methods to deposit funds into their accounts. This is an area where we would have to say that Ruby Bet is strong. Is Ruby Bet reliable when it comes to the payment methods on offer? We would have to say so. Customers can use Visa and Mastercard debit cards, as well as Maestro and PaySafeCard. PayPal is available, as well as Trustly, Ecopayz, Neteller, Skrill, Qiwi, Sofort, and Giropa. Crypto currency users can deposit with BitBay Pay. Bank transfer is also available, as is PayviaPhone. There are no fees charged for depositing funds. One drawback is that anyone using Skrill as a payment method cannot claim the bonus offers.

For withdrawing funds from your account, you can use a choice of methods. You can withdraw winnings to your Visa, Mastercard or Maestro debit cards, as well as your PayPal, Skrill or Neteller accounts. Bank transfer can be used, as can Trustly, EcoPayz, Web Money, QiWi and EuTeller. Processing times are usually at least five working days, though an individual breakdown of all the times can be found in the Payments section of the site. Hopefully, Ruby Bet reviews this process at some stage as the time taken is a little long in our opinion.

A fee of £2.50 is charged for all withdrawals, which is one aspect of this operator’s services with which we were not impressed. We also hope that Ruby Bet reviews the processing times for withdrawals soon, as this has negatively affected the Ruby Bet ratings.

Is Ruby Bet secure? This selection of payment methods for deposit and withdrawal gives a pretty unequivocal answer that they are. Like we said earlier, the ratings are good for this aspect of their service, though we do have some reservations about them charging fees for withdrawals, and the time that withdrawals can take.

Customer Service

So what can Ruby Bet UK customers expect if they need to contact this operator with a query or a question? You can use live chat or a contact form to get in touch with the customer service team at Ruby Bet. It is easy to find live chat buttons, as they appear when you click on some of the topics such as Payments that are shown at the bottom of the homepage. There is also an FAQs section to provide further help for Ruby Bet UK punters. The customer service team operate from 8am until midnight GMT every day of the week.

We hope that Ruby Bet reviews the options on offer soon and provides customers with a more extensive service when it comes to contact. A telephone number would certainly add to customers’ available options. The ratings suffer a little in this section due to the lack of a phone number, and because of the somewhat limited scope of the customer service team’s opening hours. Is Ruby Bet reliable when it comes to customer service? We can say yes, though with some reservations.

You can compare the customer service quality to other operators by checking out our reviews here at Betting.co.uk. Our William Hill review and Betway review give you a good idea of what a really strong operator looks like. They will give you a good idea of how our Ruby Bet ratings stack up against the best in the business, and how overall, the operator performs very well.

Licence & Security

‘Is Ruby Bet reliable?’ and ‘Is Ruby Bet secure?’ are obviously two very important questions that potential customers at this operator need to be answered. Taking a look at the licensing arrangements of the operator can provide you with the kind of detail that you need to answer those questions. Ruby Bet UK customers can feel secure knowing that this operator holds licences from both the UK Gambling Commission and the Malta Gaming Authority. Obviously, any operator serving the UK market should hold a licence from the UKGC, but the MGA licence provides additional security. The UKGC and the MGA are two of the world’s most stringent gambling regulatory bodies, and any operator that holds a licence from these organisations is subject to regular audits to make sure that they are adhering to the required standards of fairness and security.

But if you want answers to questions like ‘Is Ruby Bet reliable?’ and ‘Is Ruby Bet secure?’ then you need to look at more than just the licensing. Ruby Bet UK customers also need to know that the Ruby Bet ratings come up to scratch when it comes to keeping their transactions and data secure. We could find no mention of what specific measures this operator takes to keep Ruby Bet UK customers’ data secure beyond strong assertions that they do, though we did see that they use 128-bit encryption. If you’re reading our Ruby Bet reviews in search of more specific security information we would recommend contacting the operator’s customer service team.

When it comes to keeping Ruby Bet UK customers safe from addictive or compulsive patterns of behaviour around gambling then the facility is available to set personal spending limits on your account. This is a very simple and convenient way for Ruby Bet UK customers to control their spending, and this certainly improves the Ruby Bet ratings in this section. If you’re reading our Ruby Bet reviews seeking reassurance that the site does care about its customers then this feature is a good indication that they do.

So is Ruby Bet reliable and is Ruby Bet secure? Holding licences from both the UKGC and the MGA would certainly indicate that they are. The Ruby Bet ratings are certainly very strong in this regard. Ruby Bet UK punters can certainly feel safe when it comes to gambling at this operator.

Rewards & Loyalty Programme

If you’re scanning our Ruby Bet reviews seeking out information about this operator’s loyalty programme, this is where we can tell you what loyal Ruby Bet UK customers can gain. After all, you need to know what you can gain by staying loyal to the operator. Anyone checking out Ruby Bet reviews needs to know how their loyalty will be rewarded, and we can reassure them that our ratings are pretty good when it comes to this aspect of the site.

Ruby Bet UK punters can join the site’s VIP Club. This loyalty scheme consists of five levels that run from bronze, through silver, gold and platinum, and culminate in diamond. Ruby Bet UK customers need to gain 500 VIP points to move from bronze to silver, and will need to gain 10,000 points to eventually attain diamond status. Ruby Bet reviews your points tally over the last three months to determine your current level. You receive one point for every £16 you wager.

The benefits that you can accrue vary. Ruby Bet UK punters can convert VIP points to cash and receive additional personal account management at the lower levels. As you accrue more points and Ruby Bet reviews your status, you can pick up additional treats like personalised offers, VIP rooms and a monthly newsletter. As Ruby Bet UK punters reach the higher levels, they can also benefit from a VIP personal account manager.

Ruby Bet Sports Betting

Betting markets

If you’ve found our Ruby Bet reviews in the hope of finding a top betting site we have some broadly good news for you. Ruby Bet UK punters can enjoy betting on a pretty wide selection of sports and events. There is a particularly extensive selection when it comes to football, as you might expect, and other mainstream sports like tennis, horse racing and cricket are very well served too. But we also found a really extensive selection of markets on less mainstream sports like table tennis and ice hockey.  Hopefully Ruby Bet reviews their selection soon and perhaps adds one or two more sports to its selection, but overall we were pretty impressed by what was on offer to Ruby Bet UK punters in terms of sports betting markets.

One really impressive aspect of their selection of markets was the sheer number of options when it came to esports betting. You can find a wide range of events for esports games like League of Legends and Dota2, as well as efootball. If you like esports, Ruby Bet UK could well be the sportsbook for you.

One thing that we do have to note that is not so good is the site design. Finding the sports on which you want to bet using the menu on the left of the screen is fiddly and tricky, especially for someone who is not especially experienced when it comes to online betting. Hopefully Ruby Bet reviews their site design soon and comes up with something more user friendly. If you want to see what good site design is, check out our Bet365 review.

Live betting & streaming

Anyone checking out our Ruby Bet reviews in the hope of finding some live betting options is in luck. There is a fairly good selection of live markets on for Ruby Bet UK customers to enjoy. There is a huge range of live sport on offer at the site. As well as mainstream sports like football, you can place live bets on volleyball, tennis, snooker and even air hockey. There is also a really wide selection of esports live markets – highlighting how strong Ruby Bet is in this area again.

One feature of the site that we particularly enjoyed was the way that you can create your own ‘Live Multi View’ on the screen to keep track of your live markets. While we have noted negative features of the site design elsewhere, this was something that we really enjoyed using.

One aspect that is a little disappointing is the lack of any live streaming of events. We would hope that Ruby Bet reviews this soon and perhaps signs some broadcasting deals to bring live streams to their punters. But live streaming is never universal so it would be slightly churlish to mark them down for this. Their live betting options are very good overall.

Odds

For punters reading our Ruby Bet reviews and wondering what the odds are like, we have to say that you will not find significant differences between the prices offered on markets at this operator and anywhere else. Online odds tend to look pretty much the same across all operators, though there can be some minor variations. Spotting the variations and finding the best value is a betting skill in itself. We have a range of articles on betting strategy here at Betting.co.uk that can help Ruby Bet UK customers spot betting value and use it to their advantage.

When we scanned the available odds there was nothing especially different to what you would expect at a typical online sportsbook. Finding good value for Ruby Bet UK punters comes down to using old-fashioned sporting and betting knowledge to find the best value. Like all operators, Ruby Bet reviews their odds frequently in the run-up to an event, so make sure that you keep checking to find the best possible value.

Limits

The limits for each sport vary at Ruby Bet. If Ruby Bet UK punters want to know the minimum and maximum stakes for a market then they need to contact customer services. We also found a statement advising punters to use the Help button when they were betting if they wanted to find out the limits that were in place, but we couldn’t find a Help button the sports betting pages. We would hope that Ruby Bet reviews this aspect of their site design soon and remedies the situation.

Conclusion

Our Ruby Bet reviews are solid rather than spectacular when it comes to the sports betting provision on offer at this operator. Ruby Bet UK punters can enjoy betting on a pretty good range of sports, and there are plenty of esports options, which is good. There are aspects of the site design that make things a little tricky for sports punters, and we hope that Ruby Bet reviews these soon. Nevertheless, we would have to say that there are worse sportsbooks out there, despite some of this operator’s flaws. Although not the greatest sports betting site we have seen, Ruby Bet is solid enough.

Ruby Bet Casino

Software

Ruby Bet UK punters who are fans of casino gaming will be delighted to see that there are games from 55 different software developers on offer. If you are familiar with slots games then you will see that some of the world’s top developers have games that Ruby Bet UK punters can play. We can certainly award strong ratings when it comes to the selection of developers. Is this operator reliable when it comes to providing a good choice of games from a wide selection of developers? We would have to say yes.

You can see some of the specific games that Ruby Bet UK customers can play in the next section of this review.

Games

If you’re reading our Ruby Bet reviews and wondering what the choice of casino games is like, this is where we tell you. We would certainly award high marks when it comes to the variety of games on offer. As we noted above, the games come from some of the world’s top software developers, and you can play iconic slots titles like Starburst, Book of Dead and Rainbow Riches. Progressive jackpot slots like Golden Goal and Crystal Lotus are also available.

The choice is less extensive when it comes to table games, but there are still some good options. There is a lot of blackjack and roulette games, but less choice for video poker or baccarat fans. If Ruby Bet reviews anything about their selection of games, we would probably like to see more table games available. Given the choice of slots on offer, this is a minor criticism, however.

Live Casino

If you’re checking out our Ruby Bet reviews and hoping for good news about the live casino section then you’re in luck. NetEnt and Evolution Gaming provide the software for the live experience, and this guarantees certain standards of quality. If Ruby Bet reviews any aspect of their casino service then we would expect them to leave the live casino alone. There are 48 live games on offer in total, with plenty of options for blackjack, roulette and poker, as well as baccarat.

Limits

For Ruby Bet UK punters the limits for casino games vary. The site advises punters to use the Help tab to discover the specific limits for each casino game that they are playing. In general terms, slot games have limits that vary from around 10p a spin up to £10 and possibly even more. The range of games is so extensive at Ruby Bet that finding the limits for slots is a case of checking out each individual game. Similar limits are usually in place for casino games. If Ruby Bet reviews any aspect of their casino service then we would hope that providing more information about limits would be top of their list.

Conclusion

Ruby Bet UK punters can enjoy a good experience when playing in the casino at this operator. Our Ruby Bet reviews can report that this is a decent casino with some very strong aspects to it. The range of games from top developers is a particularly strong point, while the presence of a live casino is another positive. The live casino software comes from some of the world’s top developers, and the range of games is also good. If Ruby Bet reviews anything about their casino offerings, we hope that they take a look at providing a little more detail in their help section about the limits in place for games. Apart from that, though, we have to say that the casino is very impressive at this operator.

Conclusion

We hope that this review has gone some way to answering questions that potential Ruby Bet UK customers might have had. Our overall Ruby Bet ratings are pretty high, although we do have some reservations about this operator. We can certainly award high marks for the quality and simplicity of the site’s bonus offers, and there is a good range of sports and casino games available. Some Ruby Bet UK customers might well be as disappointed as we were about the site’s overall design and usability, however, while others may feel, like us, that the ratings shouldn’t be that high when it comes to the availability of the customer service team. Hopefully, Ruby Bet reviews the customer contact options soon and extends the hours and adds a telephone number.

Ruby Bet is also pretty good when it comes to the site’s loyalty scheme. Ruby Bet UK punters can certainly pick up some decent rewards for being part of the VIP scheme.

Anyone reading our Ruby Bet reviews and hoping to find mention of poker will also be disappointed, as there is no conventional poker section to the site. Hopefully, Ruby Bet reviews this situation soon and provides some poker tables, but there is video poker available to keep you going in the meantime.

Overall, Ruby Bet UK customers can enjoy a pretty good all-round gambling experience at this operator. While there are some areas of weakness, our overall ratings are pretty good. If Ruby Bet UK punters want to see how other operators stack up then they should make sure that they read our Betfred review or our 32Red review.

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