Here at Betting.co.uk, we understand the importance of finding the right bookmaker for you, especially if you’re serious about your sports betting. This is why our expert team crafts reviews like this.
For this review, we are looking at Tote UK. We found that their history in horse racing shines through with a market-leading horse racing offering, as well as a range of casino games - all backed up by some strong bonuses that all add to their value. Keep reading to find out more about Tote!
Tote: Pros & Cons
- Tips and form provided on race cards
- The pool sets the odds
- Live streaming options
- Great casino
Bonus offers, such as Red Zone Sports reviews, are popular across the betting industry as they can add serious amounts of value to a sportsbook’s offering. They can also bring in new customers and even help keep a bettor using their services. Welcome bonuses can take multiple forms including free bets, matched deposits or more. They do tend to be conditional and will typically come with credit that keeps you within their product rather than being cash rewards.
Tote’s welcome bonus is a matched free bet type of bonus. The headline figure is that if you bet anything up to £25 you will receive the same amount in free Tote Credit for your account. There are a few extra details though that you need to know beyond that.
Only the very first Tote racing pool bet you place will be eligible for the promotion and that bet must have a minimum stake of £10 on the single bet placed. The value cannot be combined across several bets. This also means if you choose an each-way bet, only the ‘to win’ part of that bet will be eligible to qualify. It doesn’t matter if your bet wins or loses, as long as the bet is placed it qualifies.
Should you happen to place two equivalent bets at the same time, which would both qualify individually, the first bet put onto your betting slip will be the bet chosen to qualify. Now whilst it is a maximum free matched bet of £25, there is no maximum to what you can actually choose to wager. However, you will still only receive the £25 maximum.
What is Tote Credit?
The £25 is awarded to your account as Tote Credit and it comes with its own set of rules and regulations. Tote Credit is designed to function closer to real money than a typical free bet. This allows you to choose how you use your Tote Credit rather than being limited to a set number and value of free bets, which adds to Tote’s rating.
Tote Credit can only be used on racing bets and not their virtuals offering. Tote Credit expires after seven days with the count starting from the day it is credited to your account. Any bets placed using Tote Credit will not be eligible for any other promotions offered.
On a more positive note, whilst Tote Credit itself can’t be withdrawn, any winnings earned through Tote Credit are available to be withdrawn in line with Tote’s other withdrawal limits.
Tote’s website is a tale of two halves that can mainly be split down the middle of newcomers and those who have used their website for a while. When you first see the Tote UK site it can be quite overwhelming, especially due to how Tote works. There is a magnitude of information on their website. Due to its pool betting model rather than the traditional model offered by some of the best UK bookmakers, there is more to learn and understand and that can be where the difficulties come in.
However, once you’ve found the relevant guide or if you are experienced placing pool type bets, then the website becomes a lot more natural which benefits Tote’s rating. Worldwide racecards for today and tomorrow are available and the racecards include all the information a bettor could need including form, jockey and trainer information and also a guide on expected returns.
Placing a bet is pretty clear and simple with an easy to read and understand betting slip with racecards easy to find. Personal information is also easy to find with the account page permanently in the top right of the page and a very clear add funds button to make deposits.
Away from finding the details, the aesthetic side of the website is nice to see. The site is packed full of colour with a bright red theme throughout the site with their bonuses standing out and some clear contrasts to make reading comfortable.
One downside, however, is that some of the extra details are buried within menus which can sometimes limit its intuitiveness. But overall, this site is easy to use.
Tote UK currently only accepts debit cards, with VISA and MasterCard cards accepted for deposits. Tote’s terms and conditions do make mention of the possible use of an eWallet; however, that option doesn’t seem to be available for selection.
The minimum deposit for Tote is £3 or €3 for bettors within Ireland. It is worth noting that any payment methods used must have the same name and address as the account details entered when setting up the account.
Withdrawals follow similar limitations in terms of the banking methods that funds can be withdrawn into. One of the standout features is that withdrawals from Tote are completely fee-free.
The minimum amount you can withdraw at any one time is £5 whilst there is also a maximum limit of £9,000 that can be withdrawn in one day based on the calendar rather than a 24 hour period.
Withdrawals tend to take 3-5 working days to process with that period starting at the end of the working day on which the withdrawal request is made.
Tote’s customer service options are user friendly for all bettors. They offer a dedicated customer service team available to be contacted almost every day of the year, with Christmas Day being the only exception. Whilst the team isn’t available 24/7 they are available for most of the day with the team being contactable from 8:00 am until midnight.
They can be reached through a number of different ways with a live chat feature, an email address, [email protected], as well as a UK and overseas phone number available. The post is an option; however, it is primarily for sending verification documents.
However, it is worth noting that there are a few negative reviews about their customer service team posted around the internet, which may suggest that whilst their customer service department is easily contactable, it may not be the most helpful customer service department out there compared to what we found in our BetDukes review.
We understand that asking is Tote reliable is a key question for bettors. Tote is a secure website with a valid SSL certificate and encryption for personal data. In terms of financial information, Tote is secured through their enrollment into the Secure Code program which creates a unique code, instead of using a card number to give you an extra layer of security.
They are also accredited with several organisations that aim to help promote responsible gambling. The main group they are signed up to is GamStop which allows a bettor to choose to have their access to all products licensed by the Gambling Commission revoked.
Tote UK does not have a loyalty program with the sportsbook. Instead, the Tote Recharge Club is offered. The way this works is that if a bettor bets a certain amount during the qualifying period, they then receive a certain amount of free Tote Credit. It is a weekly scheme with the period resetting at 23:59 every Sunday.
There are three tiers available within Recharge beginning at £2 and building up to £10 worth of Tote Credit. To qualify, you have to place a minimum of six pools bets throughout the week. How the tiers works is if you place your six bets at £2 per bet, then you receive a £2 free credit. The second tier works the same but with £5 per bet and £5 credit, whilst the top tier is the same again but with £10. The scheme must be opted in before qualifying.
The limit is £10 per week, meaning you can’t qualify more than once a week. Even if you only qualify at the £5 level, that doesn’t mean you can qualify twice; six bets is the minimum needed. Once you’ve hit the six you’re qualified for the week, you can’t stack them. Your free credit will be credited to your account the Monday after the qualifying period ends.
If you’re looking for a completely well-rounded sportsbook, then Tote may not be for you. However, if you are mainly looking for horse racing betting then there are very few equivalent options on the market.
Tote has strong bonus offers, especially well-tailored to horse racing. And the fact that they are combined with the nature of pool betting means you aren’t having to battle with a bookie. This potentially adds great value which adds to Tote’s rating.
When you factor in their live streaming and unlimited potential for returns, it makes them a very strong option.